Discontinuation of Support for Low-Speed WiFi Devices (802.11a/802.11g) in Campus Network

The HKU WiFi Network is a high-speed network supporting tens of thousands of users. This network utilizes the same air medium for all WiFi clients, sharing WiFi channels and Access Point (AP) resources. Devices with old WiFi standards, such as 802.11a/b/g, can significantly impact the performance of devices using faster WiFi standards such as 802.11ac/ax […]
Discontinuation of Support for 10Mbps Wired Network Devices in Campus Network

As the HKU Campus Network had evolved into a high-speed and modernized network, legacy low-speed network devices may experience unstable and degraded network performance when co-existing with high-speed devices. Additionally, these low-speed devices may negatively impact the overall network performance. In view of this, it is decided that support for 10Mbps Wired Network Devices in […]
Strengthen campus network security – restricting internet inbound traffic

Information Technology Services (ITS) is taking steps to strengthen campus network security. By 1 September 2024, internet inbound network traffic, where network traffic originated from public internet and to be received within campus networks, will be denied as default. We will only accept those network services which departments have registered and been approved by ITS. […]
Experience the HKU Portal Transformation for All Staff!

We are thrilled to announce the launch of the revamped HKU Portal, offering a more user-friendly and comprehensive digital workplace experience for all staff on 18 March 2024. This upgrade aims to enhance the overall functionality and accessibility of the Portal, which will make it easier for you to access University systems and services. Our […]
Migration of Dynamic IP Assignments from Public to Private IP Addresses

ITS noted some network security incidents occurred in campus recently. The incidents had been reviewed and some recommendations had been worked out to be implemented in order to minimize network security risk. Regarding dynamic IP assignments for client workstations, it is recommended to assign private IP addresses as far as possible, instead of public IP […]
Microsoft 365 Service Storage Policy Update

To align with the important updates of Microsoft’s storage policy for Office 365 that applies globally to all educational institutes.
Empowering Data Privacy: Introducing Our New DPO Portal Website

Data Protection Office (DPO) portal is built to house the data privacy information, enforce relevant education and training, addressing on-going operation questions, report incidents and continuous monitoring. Please click here to visit DPO portal
Microsoft Copilot

Microsoft 365 Copilot is an integrated AI-powered coding assistant that enhances productivity and expands user knowledge within Microsoft 365 applications.
Introducing Three New Features on Moodle

We are excited to introduce to you the following features which are available now to add to your Moodle courses. They could be helpful for your daily use, and you shall give them a try and explore their possibilities. Note 1: Students can see the blocks of these new features only when they are enabled […]
Update of In-house web server cloud service and WordPress CMS service

1. Update of In-house web server cloud service In-house web server cloud service has been in service for more than 13 years. ITS is going to stop accepting new applications starting from January 2024 and also terminate this legacy service in January 2029. ITS continues to provide alternative web hosting solutions including Wix and the […]