Information Security and Personal Data Protection Week 2024 – 11th to 15th November 2024
All students and staff are welcome to participate in the Information Security and Personal Data Protection Week 2024, from 11 to 15 November 2024, organized by ITS Below is a highlight of the activities during the Awareness Week: Seminar – Sharing by the Technical Manager of Data Systems Limited (UDS) on the latest cyber security threats and a […]
Microsoft Copilot
Microsoft 365 Copilot is an integrated AI-powered coding assistant that enhances productivity and expands user knowledge within Microsoft 365 applications.
Update of In-house web server cloud service and WordPress CMS service
1. Update of In-house web server cloud service In-house web server cloud service has been in service for more than 13 years. ITS is going to stop accepting new applications starting from January 2024 and also terminate this legacy service in January 2029. ITS continues to provide alternative web hosting solutions including Wix and the […]
Important Announcement: Multi-Factor Authentication (MFA) Implementation
Dear All, We are pleased to inform you that Information Technology Services (ITS) will be implementing Multi-Factor Authentication (MFA) as an additional security measure for staff, students, and departmental accounts. Please take note of the following important dates and details: 20 November 2023 20 November 2023 MFA will be enabled by default for all NEW staff, […]
Introducing the 30-Day Unlimited Statista Campus License
I am delighted to announce that Hong Kong University has been granted a 30-day unlimited access trial to the Statista platform – www.statista.com This trial is scheduled to take place from November 15, 2023, to December 15, 2023, accessible via IP access During the campus license trial, HKU users will have access to the Statista […]
Email account migration to Exchange Online
The central email and calendar system supporting staff (HKUCC1) has been based on Microsoft Exchange 2019. We are now arranging to migrate all HKU staff email accounts to Microsoft Exchange Online running on Microsoft 365 (M365) platform. After migration, each email account running on M365 comes with a storage of at least 25GB which is […]
Information Security and Personal Data Protection Awareness Week 2023
The Information Security and Personal Data Protection Awareness Week 2023 (“Awareness Week”) will be organized from 6 to 10 November, 2023. This is an annual event organized by ITS, and supported by CEDARS, CPAO and HRO, for increasing University members’ awareness on information security and personal data protection. Below is a highlight of the activities […]
New daily bulk mail digest
New daily bulk mail digest launch on October 1st, 2023 We are excited to announce some upcoming changes to our communication system that will enhance the way you receive and interact with important information. Starting from October 1st, 2023, we will be launching a new daily bulk mail digest. What’s Changing? Consolidated Bulk Mail: We […]
New Information Technology Servies Chatbot
ITS launch new Information Technology Services (ITS) Chatbot, starting from 21 Aug 2023, you will have access to an intelligent virtual assistant that will revolutionize the way you interact with our IT services. What is the ITS Chatbot? The ITS Chatbot is an advanced AI-powered tool designed to provide instant assistance and support for a […]
New online form for re-enabling compromised account due to abuse case
To streamline the process of handling compromised account abuse cases, we are pleased to introduce a new online form for account owners to upload the required documentation regarding compromised account abuse cases (i.e. proof of identity and virus scan report), as well as help resetting new portal PIN, such that the whole process can be […]