Internet Firewall Firmware Upgrade on 23 February 2025
We would like to inform you of a scheduled internet firewall upgrade on 23 February from 7:00 AM to 8:00 AM. During this period, several critical services will be unavailable, including but not limited to: HKU Portal HKU Websites HKU Application Additionally, there will be no internet service available to all devices connecting through the […]
E-Learning Info Booth
Dear Students and Colleagues, As we embark on a new year of learning and teaching in 2025, we are excited to invite you to our Pop-up Info Booth that aims at encouraging the use of our main e-learning services provided to the members of our university community. Event Details: 📅 Dates: 22 to 24 January 2025 🕘 Time: 9:30 AM […]
Information Security and Personal Data Protection Week 2024 – 11th to 15th November 2024
All students and staff are welcome to participate in the Information Security and Personal Data Protection Week 2024, from 11 to 15 November 2024, organized by ITS Below is a highlight of the activities during the Awareness Week: Seminar – Sharing by the Technical Manager of Data Systems Limited (UDS) on the latest cyber security threats and a […]
Discontinuation of Support for Low-Speed WiFi Devices (802.11a/802.11g) in Campus Network
The HKU WiFi Network is a high-speed network supporting tens of thousands of users. This network utilizes the same air medium for all WiFi clients, sharing WiFi channels and Access Point (AP) resources. Devices with old WiFi standards, such as 802.11a/b/g, can significantly impact the performance of devices using faster WiFi standards such as 802.11ac/ax […]
Discontinuation of Support for 10Mbps Wired Network Devices in Campus Network
As the HKU Campus Network had evolved into a high-speed and modernized network, legacy low-speed network devices may experience unstable and degraded network performance when co-existing with high-speed devices. Additionally, these low-speed devices may negatively impact the overall network performance. In view of this, Â it is decided that support for 10Mbps Wired Network Devices in […]
Strengthen campus network security – restricting internet inbound traffic
Information Technology Services (ITS) is taking steps to strengthen campus network security. By 1 September 2024, internet inbound network traffic, where network traffic originated from public internet and to be received within campus networks, will be denied as default. We will only accept those network services which departments have registered and been approved by ITS. […]
Experience the HKU Portal Transformation for All Staff!
We are thrilled to announce the launch of the revamped HKU Portal, offering a more user-friendly and comprehensive digital workplace experience for all staff on 18 March 2024. This upgrade aims to enhance the overall functionality and accessibility of the Portal, which will make it easier for you to access University systems and services. Our […]
Migration of Dynamic IP Assignments from Public to Private IP Addresses
ITS noted some network security incidents occurred in campus recently. The incidents had been reviewed and some recommendations had been worked out to be implemented in order to minimize network security risk. Regarding dynamic IP assignments for client workstations, it is recommended to assign private IP addresses as far as possible, instead of public IP […]
Microsoft 365 Service Storage Policy Update
To align with the important updates of Microsoft’s storage policy for Office 365 that applies globally to all educational institutes.
Empowering Data Privacy: Introducing Our New DPO Portal Website
Data Protection Office (DPO) portal is built to house the data privacy information, enforce relevant education and training, addressing on-going operation questions, report incidents and continuous monitoring. Please click here to visit DPO portal