Introducing the 30-Day Unlimited Statista Campus License
I am delighted to announce that Hong Kong University has been granted a 30-day unlimited access trial to the Statista platform – www.statista.com This trial is scheduled to take place from November 15, 2023, to December 15, 2023, accessible via IP access During the campus license trial, HKU users will have access to the Statista […]
New daily bulk mail digest
New daily bulk mail digest launch on October 1st, 2023 We are excited to announce some upcoming changes to our communication system that will enhance the way you receive and interact with important information. Starting from October 1st, 2023, we will be launching a new daily bulk mail digest. What’s Changing? Consolidated Bulk Mail: We […]
New Information Technology Servies Chatbot
ITS launch new Information Technology Services (ITS) Chatbot, starting from 21 Aug 2023, you will have access to an intelligent virtual assistant that will revolutionize the way you interact with our IT services. What is the ITS Chatbot? The ITS Chatbot is an advanced AI-powered tool designed to provide instant assistance and support for a […]
Solicitation of Users’ Comments on HKU Portal Revamp via Digital Survey
ITS (Information Technology Services) is pleased to announce that the HKU Portal is undergoing a revamp to provide HKUers a better user experience. As part of this process, we are seeking valuable feedbacks from HKU students to help us improve the design and functionality of the HKU Portal. To gather your feedback, we have prepared […]
University-wide Teams Voice Adoption
As the second phase of Office Productivity Initiatives, the telephone service for faculty and staff is transitioning from current Cisco IPT and traditional PABX to Microsoft Teams Voice. Being a unified platform, Microsoft Teams provides all communication needs like chatting, voice/video conference as well as phone call (for eligible full-time staff). In addition, Teams is […]
Ticket Giveaway for “Cyberheist” – Online Quiz
Greetings! To enhance the information security awareness, we are excited to announce that we are giving away tickets for Aaron Kwok’s latest movie, “Cyberheist”! All you have to do is complete our exciting online quiz! So, what are you waiting for? Head to our website and complete the quiz for your chance to win! The […]
Email account migration
To enhance the reliability and functionality of Central Email service, ITS is going to migrate all HKU staff’s email accounts to Microsoft Exchange Online. In October 2022, the email accounts of ITS and University Libraries staff have undergone this migration successfully. The email accounts of the new staff who join HKU since 1 December 2022 […]
End of Support for Windows 8.1
Microsoft announced that Windows 8.1 was end of support on January 10, 2023, which means that operating systems running on Windows 8.1 will no longer receive new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates from Microsoft. Please visit following Microsoft’s webpage for more details: https://learn.microsoft.com/en-us/lifecycle/products/windows-81 Since hackers […]
Sender Name on HKU Email Accounts (@connect.hku.hk)
By referring to the following announcements on Account Migration: 1 June 2022 24 May 2022 5 May 2022 4 Oct 2022 HKU Connect email accounts (@connect.hku.hk) were migrated from Google to Microsoft 365 on 1 June 2022. Microsoft 365 platform is designed for collaboration, facilitating email communications, and information sharing. The platform is built-in with […]
Brand new experience with HKU App in 2023!
ITS is excited to announce the launch of HKU App 3.0 on 31 December 2022! By utilizing a modern design and updated technologies, the revamped HKU App brings a smoother access to richer services and resources at your fingertips. It is now available on Google Play and Apple App Store. ITS will continuously enrich the functionalities […]