You have additional options for how your organization contacts you to verify your identity, based on what’s you’re trying to do. The options include: Mobile device text: Enter your mobile…
Sign-in using the Microsoft Authenticator app, following steps in the Sign in using two-step verification or security info article. Reset your password if you’ve lost or forgotten it, from the…
Log in to your account here. To delete the phone number, select Delete on the SMS sign-in phone method tile. When prompted to confirm the action, select OK. You can’t…
If you are unable to install the Microsoft Authenticator app for multi-factor authentication, you should check that your device is compatible with the app, and that you have the necessary…
To install the Microsoft Authenticator app, follow these steps: Go to your device’s app store, such as the App Store for iOS devices or Google Play Store for Android devices….
If you are having issues with SMS verification when setting up multi-factor authentication for Microsoft 365 sign-in, you should ensure that your phone number is entered correctly, and that your…
If you want to switch to a different multi-factor authentication method for your Microsoft 365 sign-in, you can sign in to your account and choose “I can’t use my Microsoft…
If you are unable to scan the QR code (e.g. Phone camera is not functioning), you can manually add the Microsoft 365 account to the Microsoft Authenticator app. Open the…
If you encounter authentication errors while attempting to log in to a Microsoft 365 app using multi-factor authentication, you can try the following steps: Ensure that the correct verification code…
If you unable to log in to your Microsoft 365 account while using the Microsoft Authenticator app, you can try the following steps: Ensure that the correct username and password…
