Skip to content
  • Students
  • Staff
  • DPO
  • Students
  • Staff
  • DPO
its_logo_long
  • Services
    • Network & Connectivity
    • Email & Communications
    • Teaching & Learning
    • Accounts & MFA
    • Software Download & PC
    • University-wide Applications
    • Information Security
    • Research Computing
    • Web Development & Hosting
    • Cloud Subscription
    • Service Desk & User Engagement
  • News
  • Log into
    • HKU Portal
    • Webmail
    • Moodle
    • uPrint
    • Change PIN
    • Zoom
  • Policies
  • Get Help
    • Find Answers
    • Request Forms
    • Events and Training
    • Service Desk
    • Reset MFA
  • Services
    • Network & Connectivity
    • Email & Communications
    • Teaching & Learning
    • Accounts & MFA
    • Software Download & PC
    • University-wide Applications
    • Information Security
    • Research Computing
    • Web Development & Hosting
    • Cloud Subscription
    • Service Desk & User Engagement
  • News
  • Log into
    • HKU Portal
    • Webmail
    • Moodle
    • uPrint
    • Change PIN
    • Zoom
  • Policies
  • Get Help
    • Find Answers
    • Request Forms
    • Events and Training
    • Service Desk
    • Reset MFA

Home > Find Answers

Find Answers

  • Services

  • Role

  • Devices

Search Results

Can VPC users access their VPCs outside the campus network?

User guide on data migration from desktop PC to VPC

User Guide on VPC Setup

Remote VPC Access User Guide

Does VPC box support USB Webcam for conducting video and audio conferencing?

Can I install software on the VPC?

Why my Communal VPC will logout automatically?

How can I login to my VPC Box?

Can I access USB storage device on VPC?

How can I change the resolution of my VPC Box?

Can I connect my local printer to my VPC Box?

How can I change the mouse setting of my VPC Box?

How can I change the keyboard setting of my VPC Box?

How can I change the audio device (USB) setting of my VPC Box?

What is the Virtual PC (VPC) access arrangement for leaving staff?

How can I connect to my cloud drive (OneDrive) on VPC?

How can I fix untrusted server connection when remote accessing VPC?

Where should I save the data on my VPC?

How to manage the membership of the email group account?

Latest News

Mobile Mail App EAS version below 16.1 will no longer support after March 2026
Update on Staff UID Change Policy
Facial Identity (Face ID) Access for HKU Main Library and Chi Wah Learning Commons
Microsoft M365 new storage policies for HKU departments
Your opinion matters, share your thoughts by completing the survey about HKU communication channels
 Hide       Stop

      Popular Services:

      • uPrint
      • Study Rooms in Learning Commons
      • Software Download
      • Application
      • HKU Virtual Private Network (HKUVPN)

      About ITS

      • Mission
      • Opening Hours
      • Join ITS
      • Mission
      • Opening Hours
      • Join ITS
      • Annual Report
      • Policies
      • Annual Report
      • Policies

      Alerts

      • Security Alerts
      • Maintenance Notices
      • Spam Emails
      • Security Alerts
      • Maintenance Notices
      • Spam Emails

      Service Request & Support

      • WiFi Issue Reporting Form

      • Self-Service Report

      • ITS Chatbot

      • Email – ithelp@hku.hk

      • Hotline - 3917 0123

      HKU Homepage | Accessibility | Site Map |
      Copyright @2026 The University of Hong Kong. All Rights Reserved.