To register your network card, please check the Ethernet Address of your network card by following the steps below:

For Windows 10:

  1. Right Click Windows Start network_win10_01 to open the menu.
  2. From the menu, click “Run”, type cmd and click OK.
  3. In the command window, type ipconfig /all and press Enter.
  4. Under the Ethernet adapter Ethernet section, look for Physical Address (this is the Ethernet Address of your network card for making connection using a UTP LAN cable).  The Ethernet Address consists of 12 characters without hyphens,
  5. To register your network card, login HKU Portal > type “ethernet” in the Search field > click Register Network Cards. (Note: The update will take 10 minutes to become effective. Each staff/student can register up to 5 network cards.)
  6. To obtain a new IP address from the DHCP server, type ipconfig /release and ipconfig /renew.

For Macintosh (Mac OS X):

  1. Select System Preferences from the network_mac_01 Apple menu at the top left of your screen.
  2. network_mac_02
  3. Click Network from the System Preferences menu.
  4. network_mac_03
  5. Choose Ethernet from the list of interfaces on the left and click Advanced button.
  6. network_mac_03
  7. Click the Hardware tab and you will see your MAC address.
  8. network_mac_04
  9. To register your network card, login HKU Portal > type “ethernet” in the Search field > click Register Network Cards. (Note: The update will take 10 minutes to become effective. Each staff/student can register up to 5 network cards.)
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