To register your network card, please check the Ethernet Address of your network card by following the steps below:
For Windows 10:
- Right Click Windows Start
to open the menu. - From the menu, click “Run”, type cmd and click OK.
- In the command window, type ipconfig /all and press Enter.
- Under the Ethernet adapter Ethernet section, look for Physical Address (this is the Ethernet Address of your network card for making connection using a UTP LAN cable). The Ethernet Address consists of 12 characters without hyphens,
- To register your network card, login HKU Portal > type “ethernet” in the Search field > click Register Network Cards. (Note: The update will take 10 minutes to become effective. Each staff/student can register up to 5 network cards.)
- To obtain a new IP address from the DHCP server, type ipconfig /release and ipconfig /renew.
For Macintosh (Mac OS X):
- Select System Preferences from the
Apple menu at the top left of your screen. - Click Network from the System Preferences menu.
- Choose Ethernet from the list of interfaces on the left and click Advanced button.
- Click the Hardware tab and you will see your MAC address.
- To register your network card, login HKU Portal > type “ethernet” in the Search field > click Register Network Cards. (Note: The update will take 10 minutes to become effective. Each staff/student can register up to 5 network cards.)
