How can I deploy the client software to the staff PCs in my department?
Self-installation: Individual users can download and install the client software by themselves. Large-scale deployment: you can deploy the client software through “cloning” or “Microsoft Active Directory GPO”. Please refer to the Sassafras Help — Cloning and Sassafras Help — Automated Client Deployment for details.
How does the SAM system identify computers?
The SAM system identifies computers by using the MAC address of a computer. It creates identification during the installation of the SAM agent, so please avoid reusing external network card to connect to HKU campus network when installing SAM agent.
FAQ on Web Server Cloud
What are the versions of Apache, MySQL and PHP in Web Server Cloud? Please refer to the detail configuration of web server cloud in In-house web server cloud How to upload files to web server cloud? Please refer to the procedure in SSH and Secure File Transfer to setup SFTP for file transfer. How to change host […]
Setup for Adding Email Signature
Select the gear button at the top right. Select View all Outlook settings. Select Email > Compose and reply. Under Email signature, type your signature and use the available formatting options to change its appearance. Select Save when you’re done.
Procedure to Access Exchange Online Using IMAP4 Configuration for Connect Email Account
As Microsoft has changed the authentication mechanism on Oct 1 2022, the legacy protocols like pop3, imap4 will be the end of support on Microsoft outlook client. If you would like to use the legacy protocols, please change to using the thunderbird client. Server settings Incoming mail server: outlook.office365.com (port: 993) Outgoing mail server (SMTP): […]
Procedure to Access Exchange Online Using POP3 Configuration for Connect Email Account
As Microsoft has changed the authentication mechanism on Oct 1 2022, the legacy protocols like pop3, imap4 will be the end of support on Microsoft outlook client. If you would like to use the legacy protocols, please change to using the thunderbird client. Server settings Incoming mail server: outlook.office365.com (port 995) Outgoing mail server (SMTP): […]
Procedure to Access Connect Mail Account on Android Devices
Go to Settings. Select Accounts. Select Add account. Select Exchange. Enter yourUID@connect.hku.hk and tap Next. Enter yourUID@connect.hku and your HKU Portal PIN/Graduate Email Account Password. Tap Done to complete the setup.
Procedure to Access Connect Email Account on iOS Devices
To add an Microsoft Exchange account to your iOS device, tap “Settings”. Select “Mail”, choose “Microsoft Exchange”. Enter your UID@connect.hku.hk and description as illustrated below. Tap “Next”. Tap Sign in when the following message pops up. Enter yourUID@connect.hku.hk and HKU Portal PIN/graduate email account password to login. Select the items you want to synchronize under your HKU email account. Tap Save […]
Procedure on Account Setup for HKU Connect Email Account (Microsoft 365)
Exchange Online Setup Procedure for Microsoft 365 Outlook Setup Procedure for POP Configuration (For Thunderbird) Setup Procedure for IMAP Configuration (For Thunderbird) Setup for Email Forwarding Setup for Email Filtering Rules Setup for Adding Email Signature iOS devices Setup Procedure for iOS Android Setup Procedure for Android
How can a department uses the JETCO payment gateway for accepting online credit card payment for the department’s e-service?
The following procedures target for departments who are interested to use the JETCO payment gateway service provided through the Bank of East Asia (BEA): The Department should contact the Finance and Enterprises Office (FEO) to apply for a BEA Merchant Account. The FEO will inform the BEA about the request for the creation of a […]