How to input software license purchase records in the system?
Please refer to the section “Input Software License Purchase Record” in the User Guide.
Please refer to the section “Input Software License Purchase Record” in the User Guide.
Please refer to the section “Install SAM Agent Software” in the User Guide.
The legacy SAM system will retire on 30 June 2023. All Schools, Faculties and Departments shall change to use the new SAM system as soon
Departmental SAM coordinators shall send an email to the SAM support team (hkusam@hku.hk) with the following information: Name of the Faculty/School/Department/Office/Work Unit No. of compatible
Note: The following setup procedure is only applicable to roaming users who have to send email using the Internet Service Provider (ISP) network and their
Server settings Incoming mail server: hkucc1.hku.hk (port: 995) Outgoing mail server (SMTP): smtproam.hku.hk (port: 587) User name: <HKU Portal UID> Password: <HKU Portal PIN>
Server settings Incoming mail server: outlook.office365.com (port: 993) Outgoing mail server (SMTP): smtp.office365.com (port: 587) User name: <hku portal uid>@hku.hk Password: <hku portal PIN> Authentication
ITS is gradually improve WiFi service by upgrade WiFi access points that have WiFi 6 capable. Some users using WiFi 5 devices may need to
Prerequisite: Zoom Desktop Client version 5.4.6 or above 1. Co-host is now having the same rights as a host in breakout room control such as to
Being a host or co-host, you can suspend participant activities during a meeting. This means all active video and audio, in-meeting chat, annotations, screen sharing,
Email – ithelp@hku.hk
Hotline - 3917 0123
Mandatory for all staff accounts
Mandatory for all student accounts