How to protect your PC against computer viruses or malware?
You must protect your PC vigilantly against computer viruses and malware including Trojan horses and spyware because they affect not only the operation of your PC but also the performance of the entire campus network and the Internet. It is your responsibility to do the followings. Keep your personal firewall turned ON to protect your PC from security threats. Windows […]
FAQ of Attendance@HKU for Administrators
I can’t update the details of an event or delete an event. Why? The event is either imported from other systems (e.g. SIS/HKUEMS) or you are not authorized to update it. For imported events, only the venue and check out requirement can be updated, and they cannot be deleted. Why can’t I search for an […]
Learning Management System for Honorary Appointees
Prerequisite: Honorary appointees please contact the colleague managing Moodle courses in their department to create a Moodle guest account for using the following systems. Moodle (Learning Management System) Moodle is a centrally support learning management system. The system allows teachers, course TAs, instructors and administrators to create powerful, flexible, and engaging online learning content for […]
Mailing List Service
Auto-updated Mailing List (AML) What is Auto-updated Mailing List (AML)? An AML is a mailing list that will deliver emails to the University mail boxes of all applicable members of the sender department. The list of email recipients covered by an AML is auto-updated daily in synchronism with the central student/staff records of the University. […]
Charging Rate for Cost-Recovery Services Offered by ITS
You don’t have permission to view the content, please login via HKU Portal
End of Support for Email Client – Eudora
Eudora had been a popular email program supporting POP3/IMAP mail protocols about a decade ago. The final release of its commercial version was announced in 2006 and since then, the product development has been stopped. Eudora is an end of support product for which fixes and technical support on software bugs and security vulnerabilities identified are not available. […]
How to enable the 2-factor authentication for accessing a document for added security protection? (e-signature)
Click the gear icon next to the recipient. Select the Authentication Type.
How can auto fill the signing date when a document is signed? (e-signature)
When a Date Field is added, click the Lock signing date under Validation Type on the right pane.
How to change the password? (e-signature)
Click the account icon at the top right. Select Settings. Under Password, click Change. Input the current password and new password. Retype the new password to confirm. Click Change.
What are the upload size limits and supported file formats? (e-signature)
Supported file formats: ‘pdf’; ‘doc’; ‘docx’; ‘odt’; ‘rtf’; ‘png’; ‘jpg’; ‘jpeg’; ‘gif’; ‘bmp’; ‘xml’; ‘xls’; ‘xlsx’; ‘ppt’; ‘pptx’. Maximum size of each document: 50 MB on desktop PC and 15 MB on iOS/Android signNow app. Maximum no. of documents in a document group: 10 documents in a document group, each within 10MB.