Check if there is any malicious email inbox rule
In recent cases of compromised account, some victims reported that their emails were deleted or being forwarded to the hackers. The problem was mostly due to unauthorized email inbox rules set up by the hacker. Please follow the steps below to check whether your mailbox has been injected with such malicious email inbox rules: HKU […]
Be careful of using public PCs
Avoid using public computers, and if really necessary: Avoid accessing personal and sensitive information through the public computers as your passwords and personal information may be revealed. Do not use the “remember your password” feature associated with some web sites or browsers. Beware of somebody standing nearby watching or even webcam installed to steal your account and […]
How to protect your computer accounts and passwords?
Here are some tips to protect your computer accounts and passwords from unauthorized use: Use a PIN/password of 10-18 characters include combinations of letters (upper and lower case) and digits. For example, think of a sentence which can be easily remembered. Take the first character of each word and make it a password, e.g. Happy birthday to you 2 Winnie the Pooh and Tigger becomes the […]
Avoid storing sensitive and personal data in unprotected devices, especially portable devices
Sensitive and personal data must be stored with password protection and better with encryption on computer and storage devices. Portable storage devices, e.g. USB flash drives, are easily lost. It could lead to a breach of information security if any sensitive and personal data is stored on them. Please refer to Guidelines on electronic communications […]
My PC is infected with a virus, I cannot connect to the network to update my virus definitions
If your PC is infected with a virus, the virus may disable your PC’s access to the anti-virus website so that it cannot update the latest virus definition file. You can access the intelligent updater as follows: For Sophos Anti-virus: Go to the URL http://www.sophos.com/downloads/ide/ Download the IDE files for your version of Sophos Anti-Virus you are running onto […]
How to protect your PC against computer viruses or malware?
You must protect your PC vigilantly against computer viruses and malware including Trojan horses and spyware because they affect not only the operation of your PC but also the performance of the entire campus network and the Internet. It is your responsibility to do the followings. Keep your personal firewall turned ON to protect your PC from security threats. Windows […]
FAQ of Attendance@HKU for Administrators
I can’t update the details of an event or delete an event. Why? The event is either imported from other systems (e.g. SIS/HKUEMS) or you are not authorized to update it. For imported events, only the venue and check out requirement can be updated, and they cannot be deleted. Why can’t I search for an […]
Learning Management System for Honorary Appointees
Prerequisite: Honorary appointees please contact the colleague managing Moodle courses in their department to create a Moodle guest account for using the following systems. Moodle (Learning Management System) Moodle is a centrally support learning management system. The system allows teachers, course TAs, instructors and administrators to create powerful, flexible, and engaging online learning content for […]
Mailing List Service
Auto-updated Mailing List (AML) What is Auto-updated Mailing List (AML)? An AML is a mailing list that will deliver emails to the University mail boxes of all applicable members of the sender department. The list of email recipients covered by an AML is auto-updated daily in synchronism with the central student/staff records of the University. […]
Charging Rate for Cost-Recovery Services Offered by ITS
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