How to backup email in Microsoft Outlook?

You need to export .pst file data from your Microsoft Outlook. On the File menu, click Import And Export …  Click Export To File and click Next. Click Personal Folder File (.pst) and click Next. You can export your entire mailbox (including all subfolders) by clicking your mail folder, select Include subfolders and press Next. You can […]

How to Use Message Rules in Outlook to Filter Spam?

Click the Tools menu.  Select Rules and Alerts.  In the Rules and Alerts window, click New Rule.  In the Rules Wizard window, select Start from a blank rule => Check messages when they arrive => Next. Under Step 1: Select condition(s), check with specific words in subject.  Under Step 2: Edit the rule description, click specific words (underlined in blue). In the Search […]

Error: ‘Outlook is unable to connect to your incoming (POP3) e-mail server.’

Your Outlook may be configured to use SSL or incorrect POP3 port. Please try the following steps: In Outlook, click Tools => E-mail Accounts Click View or change existing e-mail accounts and click Next. Click the account of type POP/SMTP (Default) and click Change. Click More Settings. Click the Advanced tab. Make sure SSL is not used […]

Open a protected file in Windows

NOTE: All protected Microsoft Office documents can be opened by Office 2013/2016. For protected files with .ppdf/.ptxt/.pjpg/.ppng/.pgif/.pfile file extension, they can be opened by using RMS sharing application. Open protected Microsoft Office documents In Microsoft Outlook/OWA/File Explorer, double click the protected Microsoft Office document you want to open. The document will be opened using Microsoft Office and […]

How do I reveal the FULL HEADER of an email message?

To determine whether a sender’s email address is real or spoofed, you need to look up the IP address in the full header. Please follow the steps below to reveal the full header (steps for more platforms can be found athttp://spamcop.net/fom-serve/cache/19.html): For Outlook Open the email and click the File tab. Under the Info tab, click Properties. Header information appears […]

Use of Information Rights Management (IRM) for Email and File Protection

Quick Links For new IRM users, to begin with, you are recommended to learn about the basic concepts of IRM: Introduction IRM (Information Rights Management) is a technology that allows individuals to set access permissions to files and email messages (including attachments). ITS adopted an IRM solution based on Microsoft Purview Information Protection (PIP). It […]

How to forward/reply a HTML message and retain the format?

Method 1 You can click “Forward as attachment” as shown below. The original message will be forwarded as an attachment in a new message. Method 2: You can apply the following settings to forward the message in HTML format: “Settings” -> “Preferences” tab -> “Composing Messages” -> “Compose HTML messages” -> Select “on forward or […]

Why calendar meeting requests become garbled and cannot be read?

When someone sends a meeting request in iCalendar format from a POP/IMAP account in Microsoft Outlook to a non-Outlook user, the Content-Type:text/calendar information is not recognized. As a result, the message is not processed correctly. Please try to do the following so that meeting request can be sent to non-Outlook user properly. Open Tools ->Options In the Preferences tab, […]