How to send email using email alias in HKU Connect?

Students can send email using their email alias under their HKU Connect account. Configuration Procedure (to be done once only): After login to your HKU Connect email account, press the gear icon  on the right and go to “Settings”. Select the “Accounts” tab and click “Add another email address you own” under “Send mail as:”. In the “Add another email address […]

What is HKU Connect Email Service for Students?

HKU Connect is the student email service powered by Microsoft.  It supports indexed email search, industry standard spam control, calendaring, and ActiveSync for mobile devices. After graduation, Students can continue using their email address HKUPortal@connect.hku.hk. The email address @connect.hku.hk and its PIN will remain unchanged. All emails, contacts and data stored under the HKU Connect email […]

How to backup email in Microsoft Outlook?

You need to export .pst file data from your Microsoft Outlook. On the File menu, click Import And Export …  Click Export To File and click Next. Click Personal Folder File (.pst) and click Next. You can export your entire mailbox (including all subfolders) by clicking your mail folder, select Include subfolders and press Next. You can […]

How to Use Message Rules in Outlook to Filter Spam?

Click the Tools menu.  Select Rules and Alerts.  In the Rules and Alerts window, click New Rule.  In the Rules Wizard window, select Start from a blank rule => Check messages when they arrive => Next. Under Step 1: Select condition(s), check with specific words in subject.  Under Step 2: Edit the rule description, click specific words (underlined in blue). In the Search […]

Error: ‘Outlook is unable to connect to your incoming (POP3) e-mail server.’

Your Outlook may be configured to use SSL or incorrect POP3 port. Please try the following steps: In Outlook, click Tools => E-mail Accounts Click View or change existing e-mail accounts and click Next. Click the account of type POP/SMTP (Default) and click Change. Click More Settings. Click the Advanced tab. Make sure SSL is not used […]

Open a protected file in Windows

NOTE: All protected Microsoft Office documents can be opened by Office 2013/2016. For protected files with .ppdf/.ptxt/.pjpg/.ppng/.pgif/.pfile file extension, they can be opened by using RMS sharing application. Open protected Microsoft Office documents In Microsoft Outlook/OWA/File Explorer, double click the protected Microsoft Office document you want to open. The document will be opened using Microsoft Office and […]