How to Change Sender Name/Email Address, Job Title and Add Profile Photo?
Change of Sender Name/Email Address Go to this link > login with your HKU Portal UID and PIN > fill in your preferred Sender Name and Email
Change of Sender Name/Email Address Go to this link > login with your HKU Portal UID and PIN > fill in your preferred Sender Name and Email
This is a known issue when staff are accessing Options under MyEmail tab of HKU Portal if they are not using Microsoft browsers. As a
Some anti-virus software with firewall enabled may intercept the Outlook traffic and even block the traffic. Below is the procedure to add exception for Outlook
Webmail Interface (OWA) Microsoft Outlook A. Webmail Interface (OWA) Go to Settings . Choose Options. Select settings > mail. Under message options, check Display a notification when a new email message arrives.
A. Pre-requisite Please make sure your Wi-Fi LAN card is WPA-compliant and your Mac is updated with the latest WLAN driver from the vendor. B. Configuration
A. Pre-requisite Please make sure your device supports WPA2 Enterprise with 802.1x authentication and is installed with the latest Software Update. To check the Software
A. Configuration Procedure (to be done once only) Go to the main menu. Choose Settings. Choose Wireless & Networks. Choose Wi-Fi settings. Tap Universities via Y5ZONE. Set EAP Type to PEAP. Set Phase
A. Configuration Procedure (to be done once only) Right click Windows Start button and select Control Panel. Click Network and Internet. Click Network and Sharing Center. Click Set up a
Delete some of your emails and empty your “Deleted Items” folder to reduce your mailbox size. After deletion, you can check your mailbox size as
To access Wi-Fi.HK via HKU on Android devices, Go to the main menu. Choose Settings. Choose Wireless & Networks. Choose Wi-Fi settings. Tap Wi-Fi.HK via HKU. You will be
Email – ithelp@hku.hk
Hotline - 3917 0123
Mandatory for all staff accounts
Mandatory for all student accounts