User Guide on HKU Connect Email Service for Graduates
All graduates of 2012 and beyond can continue using their HKU Connect accounts powered by Google after graduation. Note: For graduates who will travel to locations where Google service may not be accessible, please forward your graduate email account to another non-Google email account before leaving Hong Kong. Click http://support.google.com/mail/bin/answer.py?hl=en&answer=10957 for the setup procedure on email forwarding. […]
How to configure graduate.hku.hk on my email client or mobile device?
Please configure your email client as below for connecting to graduate.hku.hk: Account name: usernameEmail address: username@graduate.hku.hkIncoming server name: graduate.hku.hkOutgoing SMTP server: your ISP’s SMTP server name For the Mail Server Type, select IMAP. If you select POP3 mode, all your emails will be downloaded from the email server to the local folders of your email client and you can no longer access […]
Procedure to Access Staff Email (HKUCC1) via Thunderbird Using POP3 (for Roaming Users)
Procedure to Access Staff Email (HKUCC1) via Thunderbird Using POP (for Roaming Users) This section describes the configuration procedure to access HKU email via Thunderbird for roaming users. Note: The following setup applies for those roaming users who have to send email using Internet Service Provider (ISP) network and is applicable only if their ISP […]
Procedure to Access HKU Email Outside Campus Network via Authenticated SMTP Service (for Roaming Users)
Procedure to Access HKU Email Outside Campus Network via Authenticated SMTP Service (for Roaming Users) If staff and students are outside HKU campus network and the email program on their PCs (e.g. Outlook, Windows Mail) is configured to use “mail.hku.hk” as the outgoing SMTP server, they may have problems sending email because “mail.hku.hk” does not support open-relay of email […]
Procedure to Access Staff Email (HKUCC1) via Mail App on Mac OS X 10.10 or above
Procedure to Access Staff Email (HKUCC1) via Mail App on Mac OS X 10.10 or above Open “System Preference” and choose “Internet Accounts”. Select “Exchange” to perform the setup. Enter your name, HKU email address and HKU Portal PIN. Then click “Continue”. Under Account Settings, enter the following information and click Continue. Username HKU Portal UID Password HKU Portal PIN Server Address hkucc1.hku.hk […]
Procedure to Access Staff Email (HKUCC1) via MS Outlook
Procedure to Access Staff Email (HKUCC1) via MS Outlook For users currently using IMAP/POP3 to access email accounts in Outlook Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail (32-bit)”. Click “E-mail Accounts…”. In the “Accounts settings” dialog box, click “New”. In the “Auto Account Setup” dialog box, select “E-Mail Account” and enter the following information. Click “Next”: Your Name: Your Name Email Address: YourUID@hku.hk Password: Your […]
How to Migrate Email/Calendar/Contact from One Exchange Server to the Central Email/Calendar Service (HKUCC1) Server?
A. Export email/calendar/contact from an Exchange account Firstly, you need to export .pst file data in the old profile. Under the File menu, click Import And Export … Click Export To File and Next. Click Personal Folder File (.pst) and Next. You can export your entire mailbox (including all subfolders) and calendar by clicking Mailbox – , select Include subfolders and press Next. You can also select any parituclar […]
Procedure to access HKU Email via MS Outlook Using IMAP (for Roaming Users)
Procedure to access HKU Email via MS Outlook Using IMAP (for Roaming Users) Note: The following setup applies to those roaming users who have to send email using Internet Service Provider (ISP) network and is applicable only if their ISP does not block the outgoing SMTP port (TCP 587). Create an account in Outlook. Click […]
Procedure to Access HKU Email via MS Outlook Using POP (for Roaming Users)
Procedure to Access HKU Email via MS Outlook Using POP (for Roaming Users) This section describes the configuration procedure to access HKU email via Microsoft Outlook for roaming users. Note: The following setup applies for those roaming users who have to send email using Internet Service Provider (ISP) network and is applicable only if their […]
Set Spam Filters in Your Email Account Primary tabs
Set Spam Filters in Your Email Account For Staff, Student and Retiree Email Account: View spam quarantine list and update email blacklist and whitelist For Graduate Email Account: View spam quarantine list and update email blacklist and whitelist Note: After login, click the menu ‘Options’ at the top right of the browser window to update […]