Procedure to access HKU Email via MS Outlook Using IMAP (for Roaming Users)
Procedure to access HKU Email via MS Outlook Using IMAP (for Roaming Users) Note: The following setup applies to those roaming users who have to send email using Internet Service Provider (ISP) network and is applicable only if their ISP does not block the outgoing SMTP port (TCP 587). Create an account in Outlook. Click […]
Procedure to Access HKU Email via MS Outlook Using POP (for Roaming Users)
Procedure to Access HKU Email via MS Outlook Using POP (for Roaming Users) This section describes the configuration procedure to access HKU email via Microsoft Outlook for roaming users. Note: The following setup applies for those roaming users who have to send email using Internet Service Provider (ISP) network and is applicable only if their […]
Set Spam Filters in Your Email Account Primary tabs
Set Spam Filters in Your Email Account For Staff, Student and Retiree Email Account: View spam quarantine list and update email blacklist and whitelist For Graduate Email Account: View spam quarantine list and update email blacklist and whitelist Note: After login, click the menu ‘Options’ at the top right of the browser window to update […]
Set & Remove Email Vacation Message
Set & Remove Email Vacation Message For Staff and Retirees: Vacation message for HKUCC1 (Central Email/Calendar Service to Staff) – Exchange 2013 For Students: Vacation message for HKU Connect
Access Staff Email on Exchange 2019 (On Premise) Using IMAP Configuration
Server settings Incoming mail server: hkucc1.hku.hk (port: 993) Outgoing mail server (SMTP): smtproam.hku.hk (port: 587) User name: <HKU Portal UID> Password: <HKU Portal PIN> Note: If you select IMAP configuration, all your emails and actions performed will be synchronized with the email server.
Procedure to Access Exchange Online Using POP3 Configuration
Server settings Incoming mail server: outlook.office365.com (port 995) Outgoing mail server (SMTP): smtp.office365.com (port: 587) User name: <hku portal uid>@hku.hk Password: <hku portal PIN> Authentication Method: OAuth2 Note: If you select POP configuration, all your emails will be downloaded from the email server to the local folders of your mail client and you can no […]
User Guide on LAN
For connecting to the Campus Network via a fixed network point over the Local Area Network (LAN), you are recommended to use a Cat. 6 or above LAN cable and turn off WiFi when your computer is connected to LAN. For first-time users, please follow the steps below (to be done once only): Register your network […]
Procedure to Access Exchange Online Using Thunderbird
Open Thunderbird. Your full name> enter the name you want it to appear in the From field of your email messagesEmail address > enter your HKUPortalUID@hku.hk Password > enter your HKU Portal PIN After completion, click Continue. (Optional: Uncheck Remember password if you don’t want Thunderbird to remember your password.) Select one of the available configurations. For IMAP Click IMAP. Click Configure […]
Procedure to Access HKUCC1 Mail on Android Devices
Procedure to Access HKUCC1 Mail on Android Devices Go to “Settings”. Open “Accounts”. Choose “Add account”. Select “Exchange”. Enter your HKUCC1 Email address UID@hku.hk and then choose “Set up Manually”. For Account INFO, enter the following information and press “Next” Username uid@hku.hk Password HKU Portal PIN Client certificate None Server hkucc1.hku.hk Port 443 Security Type SSL/TLS Press “Done” to Finish the setup.
Why can’t I connect to WiFi after I change my HKU Portal PIN?
If your PIN is saved in your mobile devices, you have to update your new PIN at your devices before you can connect to HKU WiFi. Please follow the steps below to remove the cached PIN on your mobile devices: For Windows 10: Click Start button. Choose Settings. Click Network & Internet. Select Wi-Fi in the left pane and choose Manage Wi-Fi […]