Procedure to Access Staff Email (HKUCC1) via MS Outlook / MS 365 Outlook (IMAP/POP3)
For users currently using IMAP/POP3/Exchange to access email accounts in Outlook and manage all accounts under the same Outlook profile Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail” Click “E-mail Accounts…” In the “Accounts settings” dialog box, click “New”. In the “Auto Account Setup” dialog box, select “E-Mail Account“, enter the following information and click “Next“: Your […]
Procedure to Access Staff Email (HKUCC1) via MS Outlook
Procedure to Access Staff Email (HKUCC1) via MS Outlook For New Users Open Microsoft Outlook 365, enter your email address UID@hku.hk and press Connect. Select Exchange. Enter your HKU Portal PIN. Uncheck the box Set up Outlook Mobile on my phone, too and press Done. The Outlook will then connect to the Exchange Server and synchronize your emails.
Procedure on Account Setup for Accessing Central Email/Calendar Service for Staff (HKUCC1)
The email service for staff is supported by a number of in-house systems running Microsoft Exchange (HKUCC1 or HKUCC-COM, @hku.hk). Other than the basic email functions, additional enterprise messaging features including webmail access, personal/shared calendar, email distribution list, out-of-office auto-reply, mobile access, server-side inbox rule, Global Address List (GAL) and email archiving are also supported. […]
How can I get a new IP address from the DHCP server?
To obtain a new IP address from the DHCP server, please do the following: For Windows 10: Right Click Windows Start to open the context menu. From the menu, click “Run”, type cmd and click OK. In the black Command window, type ipconfig /release. Type ipconfig /renew.
What are IP subnets currently in use in HKU Campus Network?
Please refer to the document for the detail list of IP subnets.
User Guide on HKU Email/Calendar Service for Staff (HKUCC1)
User Guide on HKU Email/Calendar Service for Staff (HKUCC1) 1. Introduction The primary email service for staff is supported by a number of in-house systems running Microsoft Exchange (HKUCC1 or HKUCC-COM, @hku.hk). Other than the basic email functions, additional enterprise messaging features including webmail access, personal/shared calendar, email distribution list, out-of-office auto-reply, mobile access, server-side […]
What is an Ethernet Address of a network card and how to find it out?
To register your network card, please check the Ethernet Address of your network card by following the steps below: For Windows 11: Right Click Windows Start to open the menu. At the search bar, type cmd and press Enter. In the command window, type ipconfig /all and press Enter. Under the Ethernet adapter Ethernet section, look for Physical Address (this is the Ethernet Address of your […]
Set up Email Forwarding for Exchange Online Using Webmail Interface (OWA)
Select the gear button at the top right. Select View all Outlook settings. Select Email > Forwarding > check the box Enable forwarding > enter the forwarding email address > check the box Keep a copy of forwarded messages if applicable. Click Save to complete the setting. Uncheck the box Enable forwarding if you want […]
I cannot connect to Campus Network (LAN) via cable connection. What should I do?
Please check the following: Pleaes check if you have already registered your network card by going to HKU Portal (type “network card” in the Search field and click the link “Register Network Cards”). If not, please register it via the same webpage. There may be problems with the IP address of your PC. Please check (i) If […]
Why I can’t login the HKU Portal?
Why I can’t login the HKU Portal? Mark sure you login HKU Portal via the login page. Make sure you are using the correct HKU Portal UID and PIN. Check whether the pop-up blocker is turned off for your browser. Make sure you are a current HKU member and your account is not expired due […]