Procedure to Enable SSL (Secure Sockets Layer) on POP/IMAP for Staff Email
Quick Links POP Outlook Click the Windows icon > click > type Control Panel > press Enter. Click User Accounts > Mail (Microsoft outlook). Click Email Accounts… . Click Change…. Click More Settings… and Next. Click the tab Advanced and under “Incoming server (POP3)”, check This server requires an encrypted connection (SSL/TLS). Thunderbird Right click the account name and click Settings. Click Server Settings, check Port no. is 995 and select SSL/TLS under Connection security. Apple Mail […]
Mandatory Advanced Training on Personal Data Protection
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Application Endorsement under eForm System
Some application forms require an endorsement from department, either from Head of Department or an authorized delegate whereas some student applications require an endorsement from CEDARS (Centre of Development and Resources for Students). For applications submitted by departments, if more than 1 delegate is nominated by a department, applicant can select an appropriate endorser for […]
User Guide on Zoom
Get Started Before you start using Zoom, go to the Zoom Download Center or HKU Zoom (Download in the header) to download the client (Zoom Client for Meetings)/app (Zoom Cloud Meetings). Go to HKU Zoom. Please bookmark this link for future connection to use Zoom. Click “Login”. Input your “HKU Portal UID and PIN”. (Note: Login using departmental account will NOT be accepted.) Upon […]
User Guide on Microsoft Teams
Quick Links Sign in to Microsoft Teams User can either download the Microsoft Teams client or use the web version of Microsoft Teams under Microsoft Office 365. Download Microsoft Teams client Go to MS Teams. Click “Download Teams”. Use web version of Microsoft Teams Login to MS Teams. Click “Sign in”. Type in your HKU email address […]
Why I can’t use my Zoom account to login using the HKU Zoom Service?
Starting from 2 August 2021 (Monday), we stop accepting free Zoom account to login HKU Zoom service. Only Single Sign On (SSO) using HKU Portal UID and PIN will be accepted when login to Zoom is required e.g. a meeting is set for authenticated HKU users to join or login to the Zoom client. This […]
Could I raise my technical issue to Zoom directly?
Yes. Please go to https://support.zoom.us/hc/en-us/requests/new and log in to Zoom by signing in with SSO using your UID and Portal PIN. You could then submit your case to Zoom Support directly.
How to purchase printing units for using uPrint service via Add Value Machine (AVM)? (Video)
OLEX FAQ-For Students
May I know if there an OLEX Drill platform? Yes. There is a Drill Online Exam Platform for students. Students are strongly recommended to try at least ONCE before the mock and actual examination. For details, please refer to the user guide How can I access OLEX? You are required to register on OLEX (the actual […]
OLEX FAQ-For Faculties & Departments
What is Online Exam? Are there any differences with the Online Quiz function in Moodle? The Online Exam (OLEX) System was developed by ITS in collaboration with the Examinations Office for use in holding online exams. OLEX enables teachers to upload an exam paper and make it accessible to students enrolled in their course at […]