Open and use a shared mailbox in Outlook on the web

Add the shared mailbox so it displays under your primary mailbox If you want to monitor the email from your primary mailbox and the shared mailbox at the same time, use this method. After you complete this task, the shared mailbox and its folders are displayed in the left navigation pane each time you open […]

Peer Assessment

Quick Links Add a Peer Assessment Activity Go to the course concerned and click “Turn editing on” on the top right corner to enable the editing mode. Select “Add an activity or resource” where you want to create the Peer Assessment activity. Select “Peer Assessment“ as the activity type. Fill in the information of the […]

User Guide on Remark Office OMR Software

The Remark Office OMR Software supports a standard MCQ form and a sample is shown below. This form can be ordered from the Examinations Unit (phone no. 3917 2439). The standard MCQ form will set as a Form Template File (File name: MCQ_Form_Template) from the Path (C:Usersomr-userDocumentsRemark Office OMRTemplates) for processing data in Remark Office […]

User Guide on HKU Portal

1. Introduction The HKU Portal provides a user-friendly and easy-to-access single sign-on interface for University members to access all the centrally provided IT services including services offered under the Student Information System (SIS), electronic mail, learning management system, web-based administrative applications, and Library services through a high-speed campus network. 2. How to Access HKU Portal? […]

Security Tips on Using HKU Portal

Quick Links Quick Links Secure Your PIN Each staff members and student is uniquely identified by an HKU Portal UID (User Identification) and PIN (Personal Identification Number).  As HKU Portal contains personal and departmental information, some of which is limited for access by authorized persons, you are advised to keep your PIN secure and safe from […]

How to use Multi-Factor Authentication (MFA)

Quick Links Multi-Factor Authentication (MFA) is a security feature that requires you to verify your identity using more than one method when you sign in to your account. This adds an extra layer of protection against unauthorized access and phishing attacks. You can choose from four authentication methods: Authenticator App One-Time Passcode Text Phone Call […]

Microsoft 365 Service Storage Policy Update

To align with the important updates of Microsoft’s storage policy for Office 365 that applies globally to all educational institutes.  The default disk quota for various Microsoft 365 services for new HKU users and new HKU sites are adjusted as follows with effective from 1st March 2024. The disk quota for OneDrive of existing HKU […]

To fix M365 account issue for Trusted Platform Module (TPM) malfunction with the error code 80090016

Open Command Prompt as Administrator: Click on the Start menu, type cmd, right-click on the Command Prompt and choose “Run as administrator”. Alternatively, press Windows Key + X and select “Windows PowerShell (Admin)” or “Command Prompt (Admin)” from the menu. Unregister the Device from Azure AD/AD (dsregcmd /leave): In the administrative Command Prompt or PowerShell window, type dsregcmd /leave and […]

New HKU Portal login

Starting from 18 Feb 2024, you will log in to HKU Portal through a new login flow. This flow integrates with Microsoft Entra ID, which is a cloud-based identity and access management service that enhances the security and reliability of your HKU Portal account. With this new method, staff and students can use UID@hku.hk and […]

AI Questions

Access the Moodle course page. Click AI Questions and click “Story” under Administration tab on the left pane. Describe the questions you want in the “Story” box. Choose the number of questions to be generated. Note 1: Support ONLY ONE sentence. Keep your sentence/phrase concise and precise. Note 2: If an error message of unsuccessful […]