Procedure for Mac OS X to Access eduroam

A. Pre-requisite To access eduroam Wi-Fi, please  check to make sure your WiFi LAN card is WPA-compliant; and update the WLAN driver to the latest version. B. Configuration Procedure (to be done once) Under the Apple menu, select System Preferences. Under System Preferences > Internet & Network, click Network. Select Turn WiFi On, unlock the interface if locked, and click Advanced. Click […]

Procedure for Windows 10 to Access eduroam

A. Configuration Procedure (to be done once only) The following is a sample procedure for Windows 10 PC for enabling “eduroam” WiFi.  Please note that the procedure for Windows 8 may be slightly different. Click WiFi icon at the bottom right corner. Click eduroam WiFi. Click Connect. Enter your user name and password. Type your HKU Portal UID in the format of UID@hku.hk in […]

What is the privacy policy of Zoom?

Please refer Zoom’s privacy policy https://zoom.us/privacy/. A good security practice is to keep the operating system of your PC and Zoom client/app updated to the latest version to ensure the version you are using has included the latest patches and updates released by the service providers.

What are the security measures of Zoom?

Please refer Zoom’s security whitepaper. A good security practice is to keep the operating system of your PC and Zoom client/app updated to the latest version to ensure the version you are using has included the latest patches and updates released by the service providers. Meeting hosts can take a look at the Zoom article on “Top Ways Zoom […]

What kinds of user information is being stored by Zoom?

The University has enabled Single Sign On (SSO) for staff and students to use the Zoom service under HKU’s campus license.  Upon first-time successful login, a license will be assigned upon first- time successful login and only email address is passed and stored by Zoom. According to Zoom’s security whitepaper, Zoom only stores basic information under user account […]

Will participants have control over their microphone and camera?

Participants will have control over their microphone and camera.  If a participate turns video off, only he/she can turn it on.  The host of a meeting has the ability to mute/unmute a participant but cannot turn on the video of a participant during a meeting. 

What is the difference between Meeting Recordings and Recording Files?

For Deleted Meeting Recordings These are for deleted recordings using the method shown on the screenshot below. With this method all the files that are linked to the recordings are deleted. For Deleted Recording Files These are for deleted individual files linked to a recording. For example, when you click on 5 Files, it will […]

Is there a way to restrict my recording from download by the viewers?

Yes, if they are cloud recordings.  You can follow the steps below to arrange the setting: Login HKU Zoom. Click Recordings on the left menu. Under Cloud Recordings, click the Share button for the recording you wish to disable the download Check to make sure the option Viewers can download is off.  Turn on the Share this recording and Only authenticated users can view options if you […]

How long can Zoom cloud recordings be saved?

For cloud recordings, they will be kept for 180 days under the staff accounts and student accounts, or until the HKU Portal accounts are terminated (whichever is earlier) unless the recordings are deleted by the users. For the use of Zoom webinar, Zoom large meeting option and Zoom Events ordered by departments from ITS on […]