Procedure to Access Staff Email (HKUCC1) via MS Outlook / MS 365 Outlook (IMAP/POP) – new profile
For user currently using IMAP/POP3/Exchange to access email accounts in Outlook and Create New profile to access Central Email/Calendar Service(HKUCC1) Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail (32-bit)” Click “Show Profiles…” Click “Add…” button At the field “Profile Name:“, enter “hkucc1.hku.hk“. In the “Auto Account Setup” dialog box, select “E-Mail Account“, enter the following information and then […]
“Network Error 38: The computer name you specified is already in use on the network.”
This message will be shown if your PC’s computer name is the same as another PC on the Internet. You have to change your computer name as follows: For Windows 10: Right click Windows Start to open the menu. From the menu, click Control Panel. Choose System and Security and click System. Under Computer name > domain and workgroup settings, click Change settings. […]
Network Card Registration
Staff and students are required to register their network cards before connecting to the campus network via wired connection. 1. How to register your network card? 1.1 Register network card (for individual users) Login HKU Portal with your HKU Portal UID and PIN. Type “network” in the Search field and click the link Register Network Cards. The registration will take 10 minutes […]
How do I obtain an IP address automatically from the DHCP server?
Please follow the steps below to set up your computer for obtaining an IP address automatically from the DHCP server. For wired connection, please register your network card first. For Windows 10: Right Click Windows Start to open the context menu. From the menu, click Control Panel. Select Network and Sharing Center. Select Change adapter settings. Select Etherent. Select Properties. Tab on Internet Protocol […]
Procedure to Access Staff Email (HKUCC1) via MS Outlook / MS 365 Outlook (IMAP/POP3)
For users currently using IMAP/POP3/Exchange to access email accounts in Outlook and manage all accounts under the same Outlook profile Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail” Click “E-mail Accounts…” In the “Accounts settings” dialog box, click “New”. In the “Auto Account Setup” dialog box, select “E-Mail Account“, enter the following information and click “Next“: Your […]
Procedure to Access Staff Email (HKUCC1) via MS Outlook
Procedure to Access Staff Email (HKUCC1) via MS Outlook For New Users Open Microsoft Outlook 365, enter your email address UID@hku.hk and press Connect. Select Exchange. Enter your HKU Portal PIN. Uncheck the box Set up Outlook Mobile on my phone, too and press Done. The Outlook will then connect to the Exchange Server and synchronize your emails.
Procedure on Account Setup for Accessing Central Email/Calendar Service for Staff (HKUCC1)
The email service for staff is supported by a number of in-house systems running Microsoft Exchange (HKUCC1 or HKUCC-COM, @hku.hk). Other than the basic email functions, additional enterprise messaging features including webmail access, personal/shared calendar, email distribution list, out-of-office auto-reply, mobile access, server-side inbox rule, Global Address List (GAL) and email archiving are also supported. […]
How can I get a new IP address from the DHCP server?
To obtain a new IP address from the DHCP server, please do the following: For Windows 10: Right Click Windows Start to open the context menu. From the menu, click “Run”, type cmd and click OK. In the black Command window, type ipconfig /release. Type ipconfig /renew.
What are IP subnets currently in use in HKU Campus Network?
Please refer to the document for the detail list of IP subnets.
User Guide on HKU Email/Calendar Service for Staff (HKUCC1)
User Guide on HKU Email/Calendar Service for Staff (HKUCC1) 1. Introduction The primary email service for staff is supported by a number of in-house systems running Microsoft Exchange (HKUCC1 or HKUCC-COM, @hku.hk). Other than the basic email functions, additional enterprise messaging features including webmail access, personal/shared calendar, email distribution list, out-of-office auto-reply, mobile access, server-side […]