Getting Started – Qualtrics
Create your Qualtrics account Login your Qualtrics account About the Projects Page Creating New Projects Set up Single Sign-On (SSO) Authenticator for the project Organizing, Viewing, Searching, & Sorting Projects Collaborating On Projects Create your Qualtrics account (to be done once only) Go to https://hku.qualtrics.com and you will be redirected to HKU Portal login page. Login using […]
I am a graduate. How can I change my email password?
Reset password via If unable to recall email account name or password Graduate using @connect.hku.hk Connect account password changes Please fill in the password reset form. Graduate using @graduate.hku.hk Graduate account password changes
What is an email alias?
An email alias is an alternative email address which can be used by staff and student should they wish to use another email address that is easier to remember e.g. “chan-tai-man@hku.hk“. An account name consists of 4-8 characters whereas an email alias can have 9 to 32 characters with any combination of alphabets, numbers and special characters […]
Look and Feel – Qualtrics
Look & Feel Menu Available Options Look & Feel settings Look & Feel Menu The way your survey looks can determine how well it performs. The good news is that Qualtrics gives you the ability to customize the appearance of your survey in many different ways. Whether you use a custom-built theme built by our […]
What are the central IT services available for use by honorary appointees?
Honorary appointees can apply for a departmental account via their departmental administrator for using the central IT services via Honorary Appointments System. The following central IT services are available for use by honorary appointees via the said departmental account: Available Services 1. Services available under HKU Portal MyEmail My eLearning (Moodle and Panopto) (Requires the colleague […]
User Guide on Submission of Bulk Email in HTML format – Tips
Quick Links 1. How can I insert image into a message? Click “Insert Image” button on toolbar. A window for “Insert/edit image” is shown. Enter Image Address/URL of your image into the “Source” field. Alternatively, you can insert an image from your PC, by clicking “Upload” button in the window, as circled in green color and drag […]
User Guide on Submission of Bulk Email in HTML format
A simple HTML editing tool is provided under the Bulk Email System to facilitate sending of HTML messages. Optionally, the submitters can prepare a separate web page and add its URL for sending an HTML email via the Bulk Email System. Here is a step-by-step instruction on how to submit bulk email in HTML format: […]
What is the grace period of computer accounts for leaving staff and which IT services can be used during the grace period?
The grace period of computer accounts for leaving staff is 30 days after the employment contract end date. Leaving staff can access the following services during the grace period: HKU email account HKU WiFi HKU Virtual Private Network (HKUVPN) Multi-Factor Authentication (MFA) Moodle Communal PCs HKU Portal (limited functions) Other central/departmental applications that require HKU […]
What is my account name (HKU Portal UID/UID)?
HKU Portal UID (UID) is a unique user identification (user name) for using the central IT services. These include access to personal and departmental information through “Self Service” (SS) and “Manager Self Service” (MSS), online courses, network services, email, library resources and other online services provided by various departments. UID is in the format of […]