Yes. Please go to https://support.zoom.us/hc/en-us/requests/new and log in to Zoom by signing in with SSO using your UID and Portal PIN. You could then submit your case to Zoom Support directly.
Home > KB > Email & Communications > Video Conferencing > Could I raise my technical issue to Zoom directly?
Yes. Please go to https://support.zoom.us/hc/en-us/requests/new and log in to Zoom by signing in with SSO using your UID and Portal PIN. You could then submit your case to Zoom Support directly.