I cannot receive new mail and cannot delete old mail. What should I do?
The disk quota limit for all graduate accounts running on graduate.hku.hk is 10MB. You will receive an alert message when you have used 85% of your disk quota. If your disk quota has exceeded, you will not be able to receive new mail or delete old mail as the trash folder is full. Please do either […]
Procedure for Android Device to Access “HKU” WiFi
Configuration Procedure (to be done once only) Go to the main menu. Choose Settings. Choose Wireless & Networks. Choose Wi-Fi settings. Tap HKU. Set EAP Type to PEAP. Set Phase 2 Authentication to MSCHAPV2. Set CA Certificate to “Use System Certificates” if the option is available. Otherwise, leave it as “unspecified” or “Do Not Validate”.(For Android 11 or above, set Online certificate status to: Don’t validate and set Domain to: hku.hk.) Set Identity to your HKU Portal UID. Set Wireless […]
What is graduate.hku.hk Email Service? Where can I find more information about it?
Email service “graduate.hku.hk” is provided for use by students who graduated before June 2012. The allocated disk space is 10MB. For more information about graduate.hku.hk email service, please refer to http://daaoweb.hku.hk/en/alumni/grademail_grad.htm
Procedure for iOS Device to Access “HKU” WiFi
A. Pre-requisite To access “HKU” WiFi, please check to make sure the Software Update of your iOS device can support WPA2 Enterprise with 802.1x authentication. To check the Software Update version, please tap Settings > General > About on your iOS device. For more information, please refer to Apple website. B. Configuration Procedure Turn on your iOS device and tap Settings. Tap […]
How can I get and access to an HKU Graduate e-mail account?
For students who graduated in July 2000 and onwards, a graduate email account is automatically created for them. Students who graduated before 2000 can apply for a graduate email account at https://extranet.hku.hk/itpwdpol/servlet/graduate.connect.apply. Graduates can access the HKU email service at http://webmail.hku.hk.
Procedure for Mac to Access “HKU” WiFi
A. Pre-requisite To access “HKU” WiFi, please check to make sure your Wi-Fi LAN card is WPA-compliant. update your WLAN driver to the latest version. B. Configuration Procedure (to be done once only) Under the main menu, select System Preferences. Under the Network and Internet section, click Network. Select Turn WiFi On, unlock the interface if locked and click Advanced. Click the + button […]
Procedure for Windows 10 to Access “HKU” WiFi
A. Configuration Procedure (to be done once only) Below is the configuration procedure for enabling “HKU” WiFi on Windows 10 PC. The procedure for Windows 8 may be slightly different. Click the WiFi icon at the bottom right corner. Click HKU WiFi. Click Connect. Enter your user name and password. Type your HKU Portal UID in the User name field. Type your HKU Portal […]
uPrint Driver Installation Guide for Mac
**The following print client is available for use from August 2019 onwards. Please install it for using the uPrint service on Mac. Print client installed before August 2019 cannot be used.** 1. Prerequisites Administrator right of PCs for software installation. Using SSID “HKU” for WiFi connection (other SSIDs are not supported). 2. Installation Procedure Download […]
Web Printing User Guide
Web Printing is a way for EXPRESS PRINTING. It offers a convenient way for users to use the uPrint service without the need to install any client software. A maximum of 10 files can be submitted via Web Printing each time and the file size limit is 10MB for each. Web Printing is for express printing […]
Procedure on setting up uPrint on Windows 10
1. Prerequisites Notebook PCs running Windows 10 Connect to WiFi using SSID “HKU” (Note: “Wi-Fi.HK via HKU” or “eduroam” does NOT support uPrint service.) 2. Installation of uPrint Printer Driver Download the printer driver – HKU-PrinterInstaller.zip. After download, click the “Windows Start” button and select “File Explorer” to look up the downloaded zip file. Double click […]