Procedure to access webmail under MyEmail tab in HKU Portal

Procedure to access webmail under MyEmail tab in HKU Portal

Access of webmail under MyEmail tab in HKU Portal maybe blocked by pop-up blocker, please follow the procedure below to disable the pop-up block.

1. Chrome

  1. At the end of the address bar, click the pop-up blocker icon blocked.
  2. Click to access to HKUCC1 webmail interface.
  3. myemail 01
  4. To allow pop-ups for the site, select Always show pop-ups from

2. Firefox

  1. Click Menu myemail 03 button.
  2. Select Options from the drop-down menu.
  3. myemail 04
  4. Under Content, uncheck Block pop-up windows to disable the pop-up blocker and click OK.
  5. myemail 05
  6. Restart Firefox.

3. Microsoft Edge

  1. Click on More actionsmore_option button.
  2. myemail 06
  3. Select Settings.
  4. myemail 07
  5. Click View advanced settings button below “Advanced settings”.
  6. myemail 08
  7. Turn Off toggle button under “Block pop-ups” to disable pop-up blocker.
  8. myemail 09
  9. Restart Windows Edge.

4. Safari

  1. Open Safari.
  2. In the top left corner, click on Safari, then select Preferences….
  3. safari, preferences
  4. Select Security under “Preferences” pane.
  5. security
  6. Uncheck the box Block pop-up windows.
  7. myemail 12
  8. Restart Safari.


Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts