Important Announcement: Multi-Factor Authentication (MFA) Implementation
Dear All, We are pleased to inform you that Information Technology Services (ITS) will be implementing Multi-Factor Authentication (MFA) as an additional security measure for staff, students, and departmental accounts. Please take note of the following important dates and details: 20 November 2023 20 November 2023 MFA will be enabled by default for all NEW staff, […]
Introducing the 30-Day Unlimited Statista Campus License
I am delighted to announce that Hong Kong University has been granted a 30-day unlimited access trial to the Statista platform – www.statista.com This trial is scheduled to take place from November 15, 2023, to December 15, 2023, accessible via IP access During the campus license trial, HKU users will have access to the Statista […]
Email account migration to Exchange Online
The central email and calendar system supporting staff (HKUCC1) has been based on Microsoft Exchange 2019. We are now arranging to migrate all HKU staff email accounts to Microsoft Exchange Online running on Microsoft 365 (M365) platform. After migration, each email account running on M365 comes with a storage of at least 25GB which is […]
Information Security and Personal Data Protection Awareness Week 2023
The Information Security and Personal Data Protection Awareness Week 2023 (“Awareness Week”) will be organized from 6 to 10 November, 2023. This is an annual event organized by ITS, and supported by CEDARS, CPAO and HRO, for increasing University members’ awareness on information security and personal data protection. Below is a highlight of the activities […]
New daily bulk mail digest
New daily bulk mail digest launch on October 1st, 2023 We are excited to announce some upcoming changes to our communication system that will enhance the way you receive and interact with important information. Starting from October 1st, 2023, we will be launching a new daily bulk mail digest. What’s Changing? Consolidated Bulk Mail: We […]
New Information Technology Servies Chatbot
ITS launch new Information Technology Services (ITS) Chatbot, starting from 21 Aug 2023, you will have access to an intelligent virtual assistant that will revolutionize the way you interact with our IT services. What is the ITS Chatbot? The ITS Chatbot is an advanced AI-powered tool designed to provide instant assistance and support for a […]
New online form for re-enabling compromised account due to abuse case
To streamline the process of handling compromised account abuse cases, we are pleased to introduce a new online form for account owners to upload the required documentation regarding compromised account abuse cases (i.e. proof of identity and virus scan report), as well as help resetting new portal PIN, such that the whole process can be […]
Solicitation of Users’ Comments on HKU Portal Revamp via Digital Survey
ITS (Information Technology Services) is pleased to announce that the HKU Portal is undergoing a revamp to provide HKUers a better user experience. As part of this process, we are seeking valuable feedbacks from HKU students to help us improve the design and functionality of the HKU Portal. To gather your feedback, we have prepared […]
University-wide Teams Voice Adoption
As the second phase of Office Productivity Initiatives, the telephone service for faculty and staff is transitioning from current Cisco IPT and traditional PABX to Microsoft Teams Voice. Being a unified platform, Microsoft Teams provides all communication needs like chatting, voice/video conference as well as phone call (for eligible full-time staff). In addition, Teams is […]
Ticket Giveaway for “Cyberheist” – Online Quiz
Greetings! To enhance the information security awareness, we are excited to announce that we are giving away tickets for Aaron Kwok’s latest movie, “Cyberheist”! All you have to do is complete our exciting online quiz! So, what are you waiting for? Head to our website and complete the quiz for your chance to win! The […]