Solicitation of Users’ Comments on HKU Portal Revamp via Digital Survey
ITS (Information Technology Services) is pleased to announce that the HKU Portal is undergoing a revamp to provide HKUers a better user experience. As part of this process, we are seeking valuable feedbacks from HKU students to help us improve the design and functionality of the HKU Portal. To gather your feedback, we have prepared […]
University-wide Teams Voice Adoption
As the second phase of Office Productivity Initiatives, the telephone service for faculty and staff is transitioning from current Cisco IPT and traditional PABX to Microsoft Teams Voice. Being a unified platform, Microsoft Teams provides all communication needs like chatting, voice/video conference as well as phone call (for eligible full-time staff). In addition, Teams is […]
Ticket Giveaway for “Cyberheist” – Online Quiz
Greetings! To enhance the information security awareness, we are excited to announce that we are giving away tickets for Aaron Kwok’s latest movie, “Cyberheist”! All you have to do is complete our exciting online quiz! So, what are you waiting for? Head to our website and complete the quiz for your chance to win! The […]
Email account migration
To enhance the reliability and functionality of Central Email service, ITS is going to migrate all HKU staff’s email accounts to Microsoft Exchange Online. In October 2022, the email accounts of ITS and University Libraries staff have undergone this migration successfully. The email accounts of the new staff who join HKU since 1 December 2022 […]
End of Support for Windows 8.1
Microsoft announced that Windows 8.1 was end of support on January 10, 2023, which means that operating systems running on Windows 8.1 will no longer receive new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates from Microsoft. Please visit following Microsoft’s webpage for more details: https://learn.microsoft.com/en-us/lifecycle/products/windows-81 Since hackers […]
Sender Name on HKU Email Accounts (@connect.hku.hk)
By referring to the following announcements on Account Migration: 1 June 2022 24 May 2022 5 May 2022 4 Oct 2022 HKU Connect email accounts (@connect.hku.hk) were migrated from Google to Microsoft 365 on 1 June 2022. Microsoft 365 platform is designed for collaboration, facilitating email communications, and information sharing. The platform is built-in with […]
Brand new experience with HKU App in 2023!
ITS is excited to announce the launch of HKU App 3.0 on 31 December 2022! By utilizing a modern design and updated technologies, the revamped HKU App brings a smoother access to richer services and resources at your fingertips. It is now available on Google Play and Apple App Store. ITS will continuously enrich the functionalities […]
Welcome 2023 with a new look of HKU Portal!
To welcome 2023, ITS has prepared a New Year Gift to for all HKU users, that which is a new and refreshing look of the HKU Portal. The portal login page will be replaced as follows on 28 December 2022 at around 10 pm. With a simple click on the refresh button of your browser, […]
Secret Santa Gift for Every HKUers on Boxing Day – A Brand New eNotices System
To celebrate the happiest festival and wish every HKUers a Merry Christmas, ITS has redesigned the user interfaces and re-engineered the functionalities of the eNotices System, the widely used communication channel in HKU, and substantially enhanced the system with the following new features: Redesign the look and feel of the eNotices system – have a […]
How to access your Email after Modern Authentication is enforced
Onwards Oct 1, 2022, Microsoft will begin to permanently disable Basic Auth in all tenants. If you still accessing IMAP, POP and SMTP AUTH protocols in your email configuration or outdated mail applications, you might encounter problem in email access. Please switch to use one of the supported email apps, and re-configure your email app […]