Email account migration
To enhance the reliability and functionality of Central Email service, ITS is going to migrate all HKU staff’s email accounts to Microsoft Exchange Online. In October 2022, the email accounts of ITS and University Libraries staff have undergone this migration successfully. The email accounts of the new staff who join HKU since 1 December 2022 […]
End of Support for Windows 8.1
Microsoft announced that Windows 8.1 was end of support on January 10, 2023, which means that operating systems running on Windows 8.1 will no longer receive new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates from Microsoft. Please visit following Microsoft’s webpage for more details: https://learn.microsoft.com/en-us/lifecycle/products/windows-81 Since hackers […]
Sender Name on HKU Email Accounts (@connect.hku.hk)
By referring to the following announcements on Account Migration: 1 June 2022 24 May 2022 5 May 2022 4 Oct 2022 HKU Connect email accounts (@connect.hku.hk) were migrated from Google to Microsoft 365 on 1 June 2022. Microsoft 365 platform is designed for collaboration, facilitating email communications, and information sharing. The platform is built-in with […]
Brand new experience with HKU App in 2023!
ITS is excited to announce the launch of HKU App 3.0 on 31 December 2022! By utilizing a modern design and updated technologies, the revamped HKU App brings a smoother access to richer services and resources at your fingertips. It is now available on Google Play and Apple App Store. ITS will continuously enrich the functionalities […]
Welcome 2023 with a new look of HKU Portal!
To welcome 2023, ITS has prepared a New Year Gift to for all HKU users, that which is a new and refreshing look of the HKU Portal. The portal login page will be replaced as follows on 28 December 2022 at around 10 pm. With a simple click on the refresh button of your browser, […]
Secret Santa Gift for Every HKUers on Boxing Day – A Brand New eNotices System
To celebrate the happiest festival and wish every HKUers a Merry Christmas, ITS has redesigned the user interfaces and re-engineered the functionalities of the eNotices System, the widely used communication channel in HKU, and substantially enhanced the system with the following new features: Redesign the look and feel of the eNotices system – have a […]
How to access your Email after Modern Authentication is enforced
Onwards Oct 1, 2022, Microsoft will begin to permanently disable Basic Auth in all tenants. If you still accessing IMAP, POP and SMTP AUTH protocols in your email configuration or outdated mail applications, you might encounter problem in email access. Please switch to use one of the supported email apps, and re-configure your email app […]
Information Security and Personal Data Protection Awareness Week 2022
The “Information Security and Personal Data Protection Awareness Week 2022” (Awareness Week) will be organized from 7 to 11 November 2022. This is an annual event co-organized by Information Technology Services (ITS) and the University Data Protection Officer; and supported by Centre of Development and Resources for Students (CEDARS), Communications and Public Affairs Office (CPAO) […]
Enforcement of Campus Network Acceptable Use Policy to eliminate private network hubs at departments
ITS encountered network incidents that were caused by the improper connection of unauthorized user hubs from time to time. The incidents affected the network access of other users in the same building. In general, unauthorized user hubs may cause the following issues: unstable and degraded network performance network outage if network looping occurs complicate the […]
New Features of Attendance@HKU
Attendance@HKU is available for use by departments in taking attendance online at classes or events in centrally-timetabled classrooms and some departmental rooms or laboratories with the enabling devices installed. Attendees will only need to open the app at the venue during the class/event and attendance will be automatically recorded. Administrative functions are also available for […]