How can I change my default security info method?
If you want the authenticator app to be the default method used when you sign-in to your work or school account using two-factor verification or for password reset requests, you…
If you want the authenticator app to be the default method used when you sign-in to your work or school account using two-factor verification or for password reset requests, you…
Online PIN reset is applicable for use by staff and students. For those staff and students who have already registered their alternate email address, mobile phone or secret question with…
1. Introduction The HKU Portal provides a user-friendly and easy-to-access single sign-on interface for University members to access all the centrally provided IT services including services offered under the Student…
After resetting your PIN to 10-18 characters, you may see the following error message when you try to login HKU Portal: Please press the Refresh button or F5 key to…
Reset password via If unable to recall email account name or password Graduate using @connect.hku.hk Connect account password changes Please fill in the password reset form. Graduate using @graduate.hku.hk Graduate…
1. HKU Portal accounts are automatically updated based on the staff/student records from the Registry. For staff, their accounts will be automatically extended for a period of 30 days after…
With effect from July 1, 2004, all retirees can use the HKU email service which is offered on an annual renewal basis. Defintion of retirees is available from the HKU…
Why I can’t login the HKU Portal? Mark sure you login HKU Portal via the login page. Make sure you are using the correct HKU Portal UID and PIN. Check…
HKU Portal UID (UID) is a unique user identification (user name) for using the central IT services. These include access to personal and departmental information through “Self Service” (SS) and…
Quick Links Secure Your PIN Each staff members and student is uniquely identified by an HKU Portal UID (User Identification) and PIN (Personal Identification Number). As HKU Portal contains personal…