
Results of ITS User Survey 2021
…capture 9th Panopto lecture capture 10th HKU Virtual Private Network (HKUVPN) 10th Centrally timetabled classrooms 3. Comparison between 2020 and 2021 User Surveys Comparing the survey results of 2020 and…

…capture 9th Panopto lecture capture 10th HKU Virtual Private Network (HKUVPN) 10th Centrally timetabled classrooms 3. Comparison between 2020 and 2021 User Surveys Comparing the survey results of 2020 and…
…email account HKU WiFi HKU Virtual Private Network (HKUVPN) Multi-Factor Authentication (MFA) Moodle Communal PCs HKU Portal (limited functions) Other central/departmental applications that require HKU Portal account to login if…
Network & Connectivity WiFi LAN HKU Virtual Private Network (HKUVPN) Network Management Email & Communications Email and Calendar Shared Mailbox Bulk Email System Video Conferencing Video Streaming Teams Voice eNotices…
…HKUVPN High speed and stable Internet connection via HKU Wide Wi-Fi 6 coverage with roaming signals HKU Wi-Fi Services Installation Work and Schedule 1. When is the installation period for…
…please visit the ITS website: Campus Wide Remote Access Policy HKU WiFi, HKU VPN and Dynamic IP addresses HKU WiFi and HKU VPN are centrally managed by ITS and they…

…access is unavailable. For instance, you can use a different phone number or a code produced by an authenticator app. (VPN and VPC only can support the Authenticator App to…
…the information security level of your phone. Mr Gate: First of all, we will install the exclusive ISA VPN. No one can read your message sent. Mr Gate: Second, all…
…the department to create a Moodle guest account for using the eLearning systems) MyLibrary (Please click here for Library access application) 2. HKU WiFi 3. HKU VPN 4. Multi-Factor Authentication…
…need to use VPN to access OLEX from Mainland China? No. HKU has secured a leased line that will enable these students to connect directly to an HKU server for…

…remotely and the following error is shown. How to resolve? The VPC server has been updated and please go to https://go.vpc.hku.hk/ to connect your VPC. No VPN connection is required….