result of ITS user survey

Results of ITS User Survey 2021

…capture 9th Panopto lecture capture 10th HKU Virtual Private Network (HKUVPN) 10th Centrally timetabled classrooms 3. Comparison between 2020 and 2021 User Surveys Comparing the survey results of 2020 and…

Services

Network & Connectivity WiFi LAN HKU Virtual Private Network (HKUVPN) Network Management Email & Communications Email and Calendar Shared Mailbox Bulk Email System Video Conferencing Video Streaming Teams Voice eNotices…

FAQ of SSQ Wi-Fi Installation

HKUVPN High speed and stable Internet connection via HKU Wide Wi-Fi 6 coverage with roaming signals HKU Wi-Fi Services Installation Work and Schedule 1. When is the installation period for…

Campus Network Segmentation Policy

…please visit the ITS website: Campus Wide Remote Access Policy HKU WiFi, HKU VPN and Dynamic IP addresses HKU WiFi and HKU VPN are centrally managed by ITS and they…

Multi-Factor Authentication screen

Multi-Factor Authentication (MFA)

…access is unavailable. For instance, you can use a different phone number or a code produced by an authenticator app. (VPN and VPC only can support the Authenticator App to…

OLEX FAQ-For Students

…need to use VPN to access OLEX from Mainland China? No. HKU has secured a leased line that will enable these students to connect directly to an HKU server for…

3 people looking FAQ

FAQs on IT Use

…remotely and the following error is shown. How to resolve? The VPC server has been updated and please go to https://go.vpc.hku.hk/ to connect your VPC. No VPN connection is required….

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