HKU Portal is a single sign-on platform hosting most of the central IT services and applications offered by University departments. Staff and students will be provided with an HKU Portal account (HKU Portal UID (User Identification) and an associated PIN (Personal Identification Number) for accessing HKU Portal.
About ITS
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Service Request & Support
Self-Service Report
Live Chat
Email
Email – ithelp@hku.hk
Hotline
Hotline - 3917 0123
Chatbot
In Person
In Person –1/F, Library Building (Old Wing)
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