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Procedure to Access Staff Email (HKUCC1) via Outlook 2013

For user currently using other Exchange account in Outlook

  1. Open “Control Panel” > “User Accounts and Family Safety” > “Mail (32-bit)”

    Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail (32-bit)”
     

  2. Click “Show Profiles…”

    Click “Show Profiles…”
     

  3. Click "Add..." button

    Click "Add..." button
     

  4. At the field "Profile Name:", enter "hkucc1.hku.hk".

    At the field "Profile Name:", enter "hkucc1.hku.hk".

  1. In the "Auto Account Setup" dialog box, select "E-Mail Account", enter the following information and then click "Next":
    Your Name: Your Name
    Email Address: YourUID@hku.hk
    Password: Your HKU Portal PIN
    Retype password: Your HKU Portal PIN

    Auto Account Setup
     

  2. In the "Windows Security" dialog box, enter the following information as then click "OK".
    User name: YourUID@hkucc-com.hku.hk
    Password: Your HKU Portal PIN

    Windows Security
     

  3. The Outlook will then automatically search the correct settings for you. After the configuration completes successfully, click Finish button to complete the setup.

    Finish add account
     

  4. Open the Outlook program.
     
  5. In the “Windows Security” dialog box, enter the following information and then click “OK”.
    User name: YourUID@hkucc-com.hku.hk
    Password: Your HKU Portal PIN

    Windows security
     

  1. Click “Finish” to complete the setup.

Click “Finish” to complete the setup.

  1. A new profile is created. Select Prompt for a profile to be used” and click OK”.

A new profile is created. Select “Prompt for a profile to be used” and click “OK”.

  1. Open Outlook 2013 and select the new profile to login.

Open Outlook 2013 and select the new profile to login.