Procedure to Access Staff Email (HKUCC1) via MS Outlook

Procedure to Access Staff Email (HKUCC1) via MS Outlook

For users currently using IMAP/POP3 to access email accounts in Outlook

  1. Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail (32-bit)”.
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  3. Click “E-mail Accounts…”.
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  5. In the “Accounts settings” dialog box, click “New”.
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  7. In the “Auto Account Setup” dialog box, select “E-Mail Account” and enter the following information.  Click “Next”:
    Your Name: Your Name
    Email Address: YourUID@hku.hk
    Password: Your HKU Portal PIN
    Retype password: Your HKU Portal PIN
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  9. In the “Windows Security” dialog box, enter the following information and click “OK”.
    User name: YourUID@hku.hk
    Password: Your HKU Portal PIN
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  11. The Outlook will automatically search the correct settings for you. After the configuration completes successfully, click Finish button to complete the setup.
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  13. Open the Outlook program.
  14. In the “Windows Security” dialog box, enter the following information and then click “OK”.
    User name: YourUID@hku.hk
    Password: Your HKU Portal PIN
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  16. In the Mail Delivery Location” dialog box, click OK”.
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  18. Click “Finish” to complete the setup.
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  20. A new Exchange mailbox account is created. Click Close”.
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For users currently using another Exchange account on Outlook

  1. Open “Control Panel” > “User Accounts and Family Safety” > “Mail (32-bit)”.
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  3. Click “Show Profiles…”.
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  5. Click “Add…” button.
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  7. Under the field “Profile Name:”, enter “hkucc1.hku.hk”.
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  9. In the “Auto Account Setup” dialog box, select “E-Mail Account” and enter the following information.  Click “Next”:
    Your Name: Your Name
    Email Address: YourUID@hku.hk
    Password: Your HKU Portal PIN
    Retype password: Your HKU Portal PIN
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  11. In the “Windows Security” dialog box, enter the following information and click “OK”.
    User name: YourUID@hku.hk
    Password: Your HKU Portal PIN
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  13. Outlook will automatically search the correct settings for you. After the configuration completes successfully, click Finish button to complete the setup.staff ms outlook 06
  14. Open the Outlook program.
  15. In the “Windows Security” dialog box, enter the following information and click “OK”.
    User name: YourUID@hku.hk
    Password: Your HKU Portal PIN
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  17. Click “Finish” to complete the setup.
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  19. A new profile is created. Select Prompt for a profile to be used” and click OK”.
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  21. Open Outlook 2013 and select the new profile to login.
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MFA

Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts