Staff and students can use Y5ZONE’s WiFi hotspots in Hong Kong via the SSID “Universities via Y5ZONE” using their HKU Portal UID and PIN. (Note: Please do NOT connect to SSID “Y5ZONE” which is for Y5ZONE WiFi service subscribers only.)
About ITS
Alerts
Service Request & Support
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WiFi Issue Reporting Form
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Self-Service Report
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Live Chat
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Live Chat
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Email
Email – ithelp@hku.hk
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Hotline
Hotline - 3917 0123
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