How to Change Sender Name/Email Address, Job Title and Add Profile Photo?

Change of Sender Name/Email Address

Go to this link > login with your HKU Portal UID and PIN > fill in your preferred Sender Name and Email Address (if an email alias is set up) and HKU Portal PIN > click Submit

This change will take effect in 10 minutes after successful submission.

Update Job Title

Go to this link > login with your HKU Portal UID and PIN > select the job title to display which is captured from the Human Capital Management System (HCMS) > fill in your HKU Portal PIN > click Submit.

This change will take effect in 10 minutes after successful submission.

Please note that

  1. If you don’t make a selection, your job title will be left blank by default.     
  2. The job title in the Staff Email Directory (also called Global Address List) will be automatically cleared once an update on job title is recorded on HCMS e.g. due to job promotion or change in department.  Colleagues concerned will receive an email to alert them to update the job title again if appropriate.

Add/Edit Profile Photo

  1. Open Outlook client, click File. Under Info > Account Settings, click Change. You will be prompted to login with your HKU Portal UID and PIN.

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  1. Click Choose File to upload your photo.

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  1. If you are not using Outlook client, you can go to https://webmail.hku.hk, select hkucc1.hku.hk and login with your HKU Portal UID and PIN.

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  1. Click the picture icon at the top right > Change > Upload photo > browse your photo to upload (within 20MB).

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This change on Outlook Web Access (OWA) (i.e. webmail.hku.hk) will take effect immediately after the change is saved. It will take up to 24 hours to refresh on Outlook client.

It may take longer to propagate your updated photo on Microsoft Teams if the client is running in cache mode. Please try the following steps if you wish to force a refresh of the client earlier:

  1. Click your profile icon at the top right of your Microsoft Teams client and select Sign Out. Also close the Outlook client if you are using it. 
  2. On your keyboard, hold the Windows key and press R.
  3. Cut and paste %appdata%\Microsoft\Teams in the RUN box and click OK.
  4. Delete all the contents under the entire folder.
  5. Restart your PC. Open your Microsoft Teams client and sign in.
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