FAQ on Mailman Mailing List

For List Owner

  1. Visit http://listserv.hku.hk/mailman/admin/<mailing list name>, take “Sample” as demo.
     
  2. Enter your list owner password
     
  3. Press “Let me in…”
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  4. You can administer the default options here. All options provided detail explanation.
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  1. Follow How to administrate the mailing list option? to login your list’s administration page. 
  2. Click “Membership Management”.
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  3. Click “Mass Subscription”. 
  4. Adjust the option to fit your need. 
  5. Type in the email addresses in the first text box, 1 email per line. 
  6. (If applicable) Type in the message you want to include in the welcome email, which will be sent to the subscribers, in the second text box.
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  7. Press “Submit Your Changes”.
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  1. Follow How to administrate the mailing list option? to login your list’s administration page. 
  2. Click “Membership Management”.
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  3. Click “Membership List”. 
  4. Tick the check box (unsub) next to the members you want to remove from the mailing list. 
  5. Press “Submit Your Changes”.
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Moderation means the mail sent by particular members will require your approval, otherwise the mail will be sent through the mailing list directly.

  1. Follow How to administrate the mailing list option? to login your list’s administration page.
     
  2. Click “Membership Management”.

     
  3. Click “Membership List”.

     
  4. Tick the “Mod” check box next to the users that need moderation.
     
  5. Or if you want to set the moderation setting for all members at once, you may use the option “Set everyone’s moderation bit, including those members not currently visible” to set it globally.
     
  6. Press “Submit Your Changes”.
  1. Follow How to administrate the mailing list option? to login your list’s administration page. 
  2. Click “Passwords”.
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  3. Enter your new administration password on the left-hand-side text boxes. 
  4. Press “Submit Your Changes”.

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User should submit form CF112 for password reset.

By default and privacy options, only the list owner can view the list members’ list. If it is necessary to change, you may change as follows:

  1. Follow How to administrate the mailing list option? to login your list’s administration page. 
  2. Click “Privacy Options…”.
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  3. In the session “Membership exposure”, “Who can view subscription list”, you may change the setting accordingly. 
  4. Press “Submit Your Changes”.
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A message has to go through approval process if any one of the following conditions is met:

  1. The list is moderated. List administrator can check/change this setting by going to “Privacy options” => “Sender filters”:

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    For existing list members, users has to change the moderation bit to alter the moderation behaviour under “Membership Management” (click here for details). 

  2. The setting require_explicit_destination setting is set to “Yes” (this is our default value) and list address does not appear in To/Cc field. List administrator can check/change this setting via “Privacy options” => “Recipient filters”:

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  3. The default action for non-member is set to “Hold” (this is the default value for moderated list). List administrator can check/change this setting via “Privacy options” => “Sender filters” => “Action to take for postings from non-members for which no explicit action is defined”:

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The default setting of the mailing list software is to store the held messages for six months (180 days) on system to conserve disk space and resources on the system. List administrator can check/change the automatic discarding period of held message via “General Options” => “Discard held messages older than this number of days”:

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The mailing list software web GUI is only accessible within HKU network.  If you are working on the list from outside HKU, please connect HKUVPN to enable connection to the Web GUI.

For List Member

User can send mail to <mailing list name>-subscribe@listserv.hku.hk.

User can send mail to <mailing list name>-unsubscribe@listserv.hku.hk.

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