Procedure to Access Exchange Online Using POP3 Configuration for Connect Email Account

As Microsoft has changed the authentication mechanism on Oct 1 2022, the legacy protocols like pop3, imap4 will be the end of support on Microsoft outlook client. If you would like to use the legacy protocols, please change to using the thunderbird client.

Server settings

Incoming mail (port 995)
Outgoing mail server (SMTP) (port: 587)
User name:<hku portal uid>
Password:<hku portal pin>
Authentication method:OAuth2

Note: If you select POP configuration, all your emails will be downloaded from the email server to the local folders of your mail client and you can no longer access your emails via HKU Portal/ It will be very difficult to revert and move your emails back to the email server.



Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts