Procedure to Access HKU Email via iOS Devices Using IMAP Account

  1. To add an email account in your iOS device, tap “Settings” > “Mail” > “Accounts” > “Add Account” > “Other”.
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    Choose “Add Mail Account”.

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  1. Enter your name, email (in format of uid@hku.hk), password (HKU Portal PIN) and description of your mail account. Tap “Next” to continue.

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  1.  For incoming mail server, please use the corresponding host name:
    Email ServiceHost Name
    Graduategraduate.hku.hk
    • Then, enter your graduate email account name under “User Name” and account password under “Password”.
    • For outgoing mail server, please use the corresponding host name:
    Email ServiceHost Name
    Graduaterefer to network operator settings
    • Then, enter your graduate email account name under “User Name” and acccount password under “Password”.
    • Tap “Next” to continue.

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    • Tab “Save” to save the mail account settings.

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  1. The email setup is finished and you can see the account from the email account list.
  2. Update “Incoming Settings”.
    • Tap Settings in the home screen.
    • Choose Mail, Contacts, Calendar.
    • Select your account from the list.
    • Select Account under IMAP.

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    • Scroll to the bottom of the list and choose Advanced.

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    • Under Incoming Settings:
    • Use SSL: ON
    • IMAP Path Prefix: mail/
    • Server Port: 993

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    Tap “< Account” at the top.
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    Tap Done to save.
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  1. Map iOS device mail folders to Webmail folders.
    • Tap Settings in home screen.
    • Choose Mail, Contacts, Calendar.
    • Select your account from the list.
    • Select Account under IMAP.

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    • Scroll to the bottom of the list and choose “Advanced“.

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    • Select “Sent Mailbox“.

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    • Under On the Server,
    1. scroll down and select sent-mail (select lowercase one).
    2. tap Advanced to return.

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    • Select “Deleted Mailbox“.

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    • Under On the Server,
    1. scroll down and select trash (select lowercase one).
    2. Tap Advanced to return.

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    • You will see the Sent Mailbox and Deletd Mailbox mapped as below. Tap “Account to return.

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    • Tap Done” to save.

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