How do I reveal the FULL HEADER of an email message?
…appears in the Internet headers box. For Staff Email (HKUCC1 running on Microsoft Exchange): Open the email message and click … (More actions button) > View message details. For HKU…
…appears in the Internet headers box. For Staff Email (HKUCC1 running on Microsoft Exchange): Open the email message and click … (More actions button) > View message details. For HKU…
NOTE: Please close your Outlook before you work out the steps below. Press Windows key + R to open Run command. Enter “outlook.exe /manageprofiles” and press OK. Click “Email Accounts“….
Change of Sender Name/Email Address Go to this link > login with your HKU Portal UID and PIN > fill in your preferred Sender Name and Email Address (if an…
…Windows icon > click > type Control Panel > press Enter. Click User Accounts > Mail (Microsoft outlook). Click Email Accounts… Click Email Accounts… . Click Change… . Click More…

…which will help users identify recipients when sending emails or sharing information in the same tenant, i.e. “@connect.hku.hk”. As a result, your “Sender Name” and email address become searchable in…
…of your mail client and you can no longer access your emails via HKU Portal/webmail.hku.hk. It will be very difficult to revert and move your emails back to the email…
…ITS has discontinued supporting Eudora in using the central email service in 2015 already. Eudora users are advised to switch using other email clients like MS Outlook to send/receive emails….
Set Spam Filters in Your Email Account For Staff, Student and Retiree Email Account: View spam quarantine list and update email blacklist and whitelist For Graduate Email Account: View spam…

…if you are sending an Email to another Email domain within HKU, e.g. staff account (@hku.hk domain) sending Email to student account (@connect.hku.hk) will be considered as sending to external…
This section describes the configuration procedure to access HKU Email via Android mobile device IMAP account. Open email app on Android device. Go to “Settings” > “ADD ACCOUNT”. Input your…