Procedure to access HKU Email via Outlook using IMAP
NOTE: Please close your Outlook before you work out the steps below. Press Windows key + R to open Run command. Enter “outlook.exe /manageprofiles” and press OK. Click “Email Accounts“….
NOTE: Please close your Outlook before you work out the steps below. Press Windows key + R to open Run command. Enter “outlook.exe /manageprofiles” and press OK. Click “Email Accounts“….
Change of Sender Name/Email Address Go to this link > login with your HKU Portal UID and PIN > fill in your preferred Sender Name and Email Address (if an…
…Windows icon > click > type Control Panel > press Enter. Click User Accounts > Mail (Microsoft outlook). Click Email Accounts… Click Email Accounts… . Click Change… . Click More…

…which will help users identify recipients when sending emails or sharing information in the same tenant, i.e. “@connect.hku.hk”. As a result, your “Sender Name” and email address become searchable in…
…of your mail client and you can no longer access your emails via HKU Portal/webmail.hku.hk. It will be very difficult to revert and move your emails back to the email…
…ITS has discontinued supporting Eudora in using the central email service in 2015 already. Eudora users are advised to switch using other email clients like MS Outlook to send/receive emails….
Set Spam Filters in Your Email Account For Staff, Student and Retiree Email Account: View spam quarantine list and update email blacklist and whitelist For Graduate Email Account: View spam…

…if you are sending to internal recipients or external recipients. Remember that if you are sending an Email to another Email domain within HKU, e.g. staff account (@hku.hk domain) sending…
This section describes the configuration procedure to access HKU Email via Android mobile device IMAP account. Open email app on Android device. Go to “Settings” > “ADD ACCOUNT”. Input your…
Setup Email Forwarding in Webmail Interface (OWA) * Note: Please use Microsoft Edge to arrange the following setup. Select Settings at the top right. Choose Options. Go to Mail >…