…facilities in Central Classrooms 5. Training Material on IP Telephony and Video Conferencing Services Introduction to IP Telephony and Video Conferencing Services 6. HKU Portal HKU Portal 7. Web Accessibility…
1. Introduction The HKU Portal provides a user-friendly and easy-to-access single sign-on interface for University members to access all the centrally provided IT services including services offered under the Student…
1. Update of In-house web server cloud service In-house web server cloud service has been in service for more than 13 years. ITS is going to stop accepting new applications…
…services provided by outside service providers. However, it is up to the decision of the tenant whether he would like to keep an additional Wi-Fi service of other service providers….
…Enter Additional Comment My Assessments & Surveys 1. Installation of ServiceNow Mobile App Search “servicenow”, and then select and install the ServiceNow app. After installation, open the ServcieNow app. Enter…
…an advanced campus network, powerful central servers, high performance computer (HPC) clusters, cloud computing and modern learning environment, and its services include portal services, learning management and lecture capture services,…
…Self-Service Report Live Chat Email – ithelp@hku.hk Hotline – 3917 0123 Chatbot Guidelines for Using External Web 2.0 Services for University Purposes Healthy and Environmental Friendly PC InfoSec Website –…
Users may have contacted our Service Desk from time to time whenever they have a question in using the central IT services. Live chat is one of the channels our…
Service Hours ITS Service Desk Multiple channels are available for staff and students to get advice and assistance from us in using the central IT services. WiFi Issue Reporting Form…
Service Desk is offering daily support of general enquiries in using the central IT services and facilities. First-line support is provided by Service Desk Officers whereas second-line support is offered…
