Mailing List Service
Auto-updated Mailing List (AML) What is Auto-updated Mailing List (AML)? An AML is a mailing list that will deliver emails to the University mail boxes of all applicable members of…
Auto-updated Mailing List (AML) What is Auto-updated Mailing List (AML)? An AML is a mailing list that will deliver emails to the University mail boxes of all applicable members of…
…you may wish to set the maximum number of uploaded files. Students can be allowed to self-evaluate by enabling the self-grade setting. If enabled, a student’s self-grade will be counted…
Service Desk WiFi Issue Reporting Form Self-Service Report Chatbot Email – ithelp@hku.hk Hotline – 3917 0123 Opening Hours: Mon – Fri: Sat: 9:00 am – 5:45 pm 9:00 am –…

…Chatbot, you can perform various IT services enquiries, thanks to its self-service capabilities. From password resets to software installations, ITS Chatbot will guide you through the process step-by-step. How to…

…the 10 most important services are also ranked the 10 most satisfied services. Table 2: Ranking of the Most Important and the Most Satisfied Services Ranking Most Important Ranking Most…
…Find News Find Events and Training Find Opening hours Find Maintenance Schedule Service Request & Support WiFi Issue Reporting Form Self-Service Report Chatbot Email – ithelp@hku.hk Hotline – 3917 0123…

Some kinds of IT services require special accounts or proxy rights to access, e.g. High Performance Computing (HPC) facilities and functions under Manager Self Service of HKU Portal. CF101c –…

ITS supports the central telephone service of the University with University-wide Teams Voice Adoption. Apart from the provision of a fixed line phone-set, the standard phone provisioning is based on…

…text-embedding-3-small Contact ITS Service Desk to increase the quota limit via a self-pay subscription (not applicable to Gemini, Qwen3, and GLM models). Students HKU ChatGPT Web App General-purpose models gpt-4.1-nano,…
…any Customer resulting in whole or in part from ITS Cloud’s exercise of its rights or unavailability of ITS Cloud services under any circumstances. (B) Service Level Agreement Service Level…