How to Look up Staff Contact Information Using Microsoft Outlook, iOS and Android Devices?

For Microsoft Outlook

Staff using the central email and calendar service (commonly called “hkucc1” or “hkucc-com”) can find the staff contact information under Microsoft Outlook Address Book. The information available includes university name, first name, last name, department, office phone number, office location and email address. To look up the staff contact information, please follow the steps below:
  1. Configure Microsoft Outlook to connect your HKUCC1 mailbox (please refer to here for the steps).
  2. After login to Microsoft Outlook, click the “Home” tab and “Address Book” icon.
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  4. Select “Global Address List” (GAL) under Address Book if it is not yet selected.
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  6. If you know the Sender Name of the colleague you wish to find, type the keyword in the Search field.
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  8. You can also search by using “Advanced Find”. This function allows you to search by a specific piece of information including
    • First name (first few letters of the First name)
    • Last name
    • Alias (HKU Portal UID of staff)
    • Office (full office address)
    • Department (first few letters of the department name)
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  9. The corresponding piece of information for each field tag under GAL is shown in the following diagram:
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(Note: Some staff members are employed by more than one department/faculty. For these cases, only one employed department name (the first one by alphabetical order) will be shown in the “Department” field and the full list of employed departments will be shown in the “Notes” field under Phone/Notes tab.)

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For iOS

  1. Configure your iOS device according to here 
  2. Make sure your iOS device is connected to the Internet. 
  3. Open the “Contacts” app. 
  4. Tap the “Groups” button on the top left. 
  5. Tap “Exchange Global Address List”. 
  6. In the Search box, type the UID or name of the person you want to find.
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For Android

  1. Configure your Android device according to here
  2. Make sure your Android device is connected to the Internet.
  3. Open the “People” app.
  4. Under “Find contacts” or equivalent, type the UID or name of the person that you want to find.
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Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts