Why I cannot connect to HKUVPN from China?
…servers located outside China. Users may experience difficulty in connecting HKUVPN from China and in some cases, users may be able to connect HKUVPN after a few trials. HKUVPN connection…
…servers located outside China. Users may experience difficulty in connecting HKUVPN from China and in some cases, users may be able to connect HKUVPN after a few trials. HKUVPN connection…
Reboot the device Forget the SSID/profile and reconnect Reset the network setting (MUST ensure you remember all WiFi passwords since this method will forget all Wi-Fi connection in one’s device):…
Students can send email using their email alias under their HKU Connect account. Configuration Procedure (to be done once only): After login to your HKU Connect email account, press the…

…SharePoint platform will be migrated to Microsoft 365 SharePoint Online(SPO) to provide numerous benefits to HKU departments, including cost savings, improved collaboration, scalability, accessibility, enhanced security, automatic updates, seamless integration…
…remove the Cisco Anyconnect VPN client from your Mac OS X and re-install it again. Note: If your Mac user account has no password (a blank password), you must give…
Some software items are found incompatible with “Cisco AnyConnect / Secure Client” VPN client. The known incompatible software items include: WiFi hotspot software Connectify 猎豹免费WiFi Ad blocking software Third-party VPN…
If your PIN is saved in your mobile devices, you have to update your new PIN at your devices before you can connect to HKU WiFi. Please follow the steps…
Click Windows Start > Control Panel. Choose Administrative Tools. Click Services. Scroll down the services window and look for Internet Connection Sharing. Right click on the Internet Connection Sharing item,…

For extending the security for protecting HKU Connect users and improving the awareness of phishing email messages, the Information Technology Services (ITS) would implement the below features to help users…
Similar to the setup for the mobile device connected to the other Wi-Fi network, only simple steps for choosing the flat SSID with password are required….