Search

Open and use a shared mailbox in Outlook

…mailbox, close and then restart Outlook. The shared mailbox should automatically display in your Folder pane in Outlook. What if it didn’t work? If your admin only recently added you…

Cannot search in MS Outlook

Rebuilding the index in Outlook can help resolve search issues and improve search performance. Here’s how to rebuild the index in Outlook: Close Outlook if it’s open. Press `Win +…

Setup Procedure for Microsoft 365 Outlook

…the procedure below: For Staff: https://its.hku.hk/kb/user-guide-on-office-365-proplus-for-staff/ For Student: https://its.hku.hk/kb/user-guide-for-office-365-proplus/ Graduates can purchase a copy of M365 for using Microsoft Outlook desktop version. Open Microsoft Outlook under Microsoft 365. Enter YourUID@hku.hk…

Latest News

     

    MFA

    Multi-Factor Authentication

    February 2024
    February 2024

    Mandatory for all staff accounts

    May 2024
    May 2024

    Mandatory for all student accounts