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Latest News

HKU ChatGPT Services Updates - Discover GPT-4o now

Integration of Microsoft Multi-Factor Authentication (MFA) for HKU VPN Service

HKU First-Year UG Copilot 2024-25

New "MTR Queuing Condition" Feature & HKU App Usage Survey Invitation

New Recommendations for Fixed Public IP users: Enhancing Network Security and Efficiency

Knowledge Base

How to recover emails/items deleted from “Deleted items” folder? (Exchange Online – New Outlook, OWA and Outlook 2021)
How to turn off “Focused Inbox” in Outlook (Exchange Online – New Outlook, OWA and Outlook 2021)
Open and use a shared mailbox with New Outlook
Open and use a shared mailbox in Outlook on the web
Cannot search in MS Outlook
To remove and re-add an email account in the Mail app
Steps to resolve Outlook login prompt problem
Procedure to Access Staff Mail (Exchange Online) using Outlook App on iOS/Android
Procedure to Access Staff Mail (Exchange Online) on Android Devices
Procedure to Access Staff Email (Exchange Online) on iOS Devices

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