Auto-updated Mailing List (AML) What is Auto-updated Mailing List (AML)? An AML is a mailing list that will deliver emails to the University mail boxes of all applicable members of…
…“Manager Self Service” (MSS), online courses, network services, email, library resources and other online services provided by various departments. UID is in the format of 4-8 lower case letters or…
…you may wish to set the maximum number of uploaded files. Students can be allowed to self-evaluate by enabling the self-grade setting. If enabled, a student’s self-grade will be counted…
Service Desk WiFi Issue Reporting Form Self-Service Report Live Chat Email – ithelp@hku.hk Hotline – 3917 0123 Chatbot Opening Hours: Mon – Fri: Sat: 9:00 am – 5:45 pm 9:00…
…the 10 most important services are also ranked the 10 most satisfied services. Table 2: Ranking of the Most Important and the Most Satisfied Services Ranking Most Important Ranking Most…
…Chatbot, you can perform various IT services enquiries, thanks to its self-service capabilities. From password resets to software installations, ITS Chatbot will guide you through the process step-by-step. How to…
Eligibility for installation of HKU Wi-Fi services at Senior Staff Quarters (SSQ) 1. Who is eligible to have HKU Wi-Fi services installed at Senior Staff Quarter? All HKU senior staff…
…Find Events and Training Find Opening hours Find Maintenance Schedule Service Request & Support WiFi Issue Reporting Form Self-Service Report Live Chat Email – ithelp@hku.hk Hotline – 3917 0123 Chatbot…
Some kinds of IT services require special accounts or proxy rights to access, e.g. High Performance Computing (HPC) facilities and functions under Manager Self Service of HKU Portal. CF101c –…
…any Customer resulting in whole or in part from ITS Cloud’s exercise of its rights or unavailability of ITS Cloud services under any circumstances. (B) Service Level Agreement Service Level…
