Search
Service Desk

Service Desk

Service Desk is offering daily support of general enquiries in using the central IT services and facilities. First-line support is provided by Service Desk Officers whereas second-line support is offered…

Cloud Data Research Archive (CDRA) Storage Service

…is subsequently migrated, as indicated above). References on Research Data Management Policy on the Management of Research Data and Records from Research Services, Registry Research Data Services from University Libraries…

Charging Rate for Cost-Recovery Services Offered by ITS

Services Charging Rate Application via General technical support service HK$400/hour for technician service CF76 Reservation of Video Collaboration Devices, Services and Application of Video Server Account See CF43a CF43 Request…

Microsoft 365 Service Storage Policy Update

To align with the important updates of Microsoft’s storage policy for Office 365 that applies globally to all educational institutes. The default disk quota for various Microsoft 365 services for…

Amazon Web Services (AWS) Educate

Amazon Web Services (AWS) Educate is a global program offered by Amazon which aims to provide no-cost online Cloud-related education to accelerate Cloud learning and prepare Cloud-enabled jobs for tomorrow….

IT Services Consultative Advisory Meeting

IT Services Consultative Advisory Meeting (Advisory Body established by the Information Technology Services) I. Functions and Purpose To solicit user inputs for Information Technology Services related to the needs of…

ITS Cloud Service Description

(A) VM subscription services What is ITS Cloud VM service? ITS Cloud VM rental services is a private cloud Virtual Machine (VM) facility for subscription by HKU departments. This is…

IT Services Consultative Advisory Meeting

(Advisory Body established by the Information Technology Services) Functions and Purpose To solicit user inputs for Information Technology Services related to the needs of the University community with respect to…

Latest News