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Mailing List Service

Auto-updated Mailing List (AML) What is Auto-updated Mailing List (AML)? An AML is a mailing list that will deliver emails to the University mail boxes of all applicable members of…

Peer Assessment

…you may wish to set the maximum number of uploaded files. Students can be allowed to self-evaluate by enabling the self-grade setting. If enabled, a student’s self-grade will be counted…

Contact Us

Service Desk WiFi Issue Reporting Form Self-Service Report Live Chat Email – ithelp@hku.hk Hotline – 3917 0123 Chatbot Opening Hours: Mon – Fri: Sat: 9:00 am – 5:45 pm 9:00…

result of ITS user survey

Results of ITS User Survey 2021

…the 10 most important services are also ranked the 10 most satisfied services. Table 2: Ranking of the Most Important and the Most Satisfied Services Ranking Most Important Ranking Most…

chatbot

New Information Technology Servies Chatbot

…Chatbot, you can perform various IT services enquiries, thanks to its self-service capabilities. From password resets to software installations, ITS Chatbot will guide you through the process step-by-step. How to…

FAQ of SSQ Wi-Fi Installation

Eligibility for installation of HKU Wi-Fi services at Senior Staff Quarters (SSQ) 1. Who is eligible to have HKU Wi-Fi services installed at Senior Staff Quarter? All HKU senior staff…

Permission Denied

…Find Events and Training Find Opening hours Find Maintenance Schedule Service Request & Support WiFi Issue Reporting Form Self-Service Report Live Chat Email – ithelp@hku.hk Hotline – 3917 0123 Chatbot…

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