User Guide on IronPort Spam Quarantine

The IronPort Spam Quarantine program is deployed to quarantine emails classified as spam for staff email service (HKUCC1) and graduate email service (graduate.hku.hk). If an email should not be classified…

Procedure to access HKU Email via Android mobile device IMAP account

…email address and password. For Graduates, the email address is UID@graduate.hku.hk Select IMAP. Account Setup (Incoming) Username/Password: UID/password IMAP server: Enter graduate.hku.hk for your Graduate mail account Port: 143 Security type: Graduate mail account: STARTTLS (accept…

panopto

Migrating Panopto On-premises to Panopto Cloud Platform

Information Technology Services (ITS) is planning to migrate from the current Panopto On-premises setup (https://lecturecapture.hku.hk) to the Panopto Cloud platform in August 2025. This transition will maintain consistent user experience…

staff mail migration to exchange online

Email account migration

To enhance the reliability and functionality of Central Email service, ITS is going to migrate all HKU staff’s email accounts to Microsoft Exchange Online. In October 2022, the email accounts…

What is an email alias?

Graduates using HKU Connect Graduates using graduate.hku.hk To change the sender email address, Staff: HKU Portal > Type “Register Name” in the Search field > Click the link “Register Name/EAddress…

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…all alumni… Read More Search Search Popular Searches activate graduate email connect migrate graduate graduate.hku.hk HKUVPN vpn I want to Reset MFA Latest News Transition from Classic to Revamped HKU…

Email account migration to Exchange Online

Email account migration to Exchange Online

…versions may still be able to connect to Microsoft 365, but that connection won’t be supported, and end users might experience performance or reliability issues over time. It is advised…

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